Dynamic and detail-oriented professional with experience at the Office of People With Developmental Disabilities. Proven ability in managing patient records and ensuring confidentiality while excelling in customer service. Strong data entry skills and advanced organization contribute to achieving operational excellence and enhancing patient care. Recognized for outstanding communication and problem-solving abilities.
-Manage patient records and medical history securely and accurately
-Obtain and process patient appointment information timely
-Create digital copies to electronically store medical records
-Referral coordination and consultation, including radiology and surgical procedures
-Schedule and maintain appointments and patient medical records through an Electronic Health Records system
-Understand and follow policies and procedures to ensure patient confidentiality
-Support medical providers and nursing staff to maintain the health and safety of the individuals residing on campus
-Maintain clinical records on paper and EHR
-Schedule medical, surgical and radiological appointments with outside providers
-Compile records for audits and surveys
-Administer hearing evaluations and examinations to collect information on type and degree of impairment using specialized instruments, electronic equipment and case history
-Counsel, educate and instruct patients and their families on techniques to improve hearing and communications related to loss
-Marketing activities including hearing screenings and presentations
-Participate in conferences and trainings to stay current with technology and ,methods to treat hearing loss
-Clean, repair and program hearing instruments
-Monitor patient progress and provide ongoing observation and support
-Attain or exceed monthly sales goals
-Maintain a good working relationship with coworkers and management
-Work independently with a significant amount of travel