Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tricia Jaquis

Tupper Lake,NY

Summary

Dynamic and detail-oriented professional with experience at the Office of People With Developmental Disabilities. Proven ability in managing patient records and ensuring confidentiality while excelling in customer service. Strong data entry skills and advanced organization contribute to achieving operational excellence and enhancing patient care. Recognized for outstanding communication and problem-solving abilities.

Overview

14
14
years of professional experience

Work History

Office Assistant 1

Office of People With Developmental Disabilities
09.2022 - Current

-Manage patient records and medical history securely and accurately

-Obtain and process patient appointment information timely

-Create digital copies to electronically store medical records

-Referral coordination and consultation, including radiology and surgical procedures

-Schedule and maintain appointments and patient medical records through an Electronic Health Records system

-Understand and follow policies and procedures to ensure patient confidentiality

-Support medical providers and nursing staff to maintain the health and safety of the individuals residing on campus

-Maintain clinical records on paper and EHR

-Schedule medical, surgical and radiological appointments with outside providers

-Compile records for audits and surveys


Hearing Instrument Specialist

Beltone
06.2011 - 06.2014

-Administer hearing evaluations and examinations to collect information on type and degree of impairment using specialized instruments, electronic equipment and case history

-Counsel, educate and instruct patients and their families on techniques to improve hearing and communications related to loss

-Marketing activities including hearing screenings and presentations

-Participate in conferences and trainings to stay current with technology and ,methods to treat hearing loss

-Clean, repair and program hearing instruments

-Monitor patient progress and provide ongoing observation and support

-Attain or exceed monthly sales goals

-Maintain a good working relationship with coworkers and management

-Work independently with a significant amount of travel



Education

Certificate - Medical Records And Coding

University of Phoenix
Online
11-2025

Skills

  • PAR training, Delighting Customers, Time Management, Customer Provisioning, Fearless Prospecting, Retail Selling Skills
  • Several employee quality awards and customer appreciation letters
  • Microsoft Office
  • Strong knowledge of basic medical terminology
  • Knowledge of insurance and managed care
  • American Red Cross CPR and First Aid Certified for The Professional Rescuer
  • Prevention of workplace violence, NYS Right to Know Law, Information and Cyber Security Awareness, Privacy and Security of Health Information, Medicaid Compliance, Infection Control and Bloodborne Pathogens
  • Strong data entry skills
  • Excellent verbal and written communication
  • Advanced organization skills
  • Attention to details to ensure accuracy
  • Excellent problem solver

Timeline

Office Assistant 1

Office of People With Developmental Disabilities
09.2022 - Current

Hearing Instrument Specialist

Beltone
06.2011 - 06.2014

Certificate - Medical Records And Coding

University of Phoenix