Tricia Jeffery
Phoenix,AZ
Summary
Real Estate Coordinator / Property Manager with over 20 years of vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge.
Overview
21
21
years of professional experience
Work History
Senior Residential Manger
XCD Realty
Chandler, AZ
06.2015 - Current
- Maintained updated resident records and coordinate move-in and move-out logistics.
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
- Ensured that all legal documents are properly filed according to established guidelines.
- Kept building up-to-date with current fire and health code standards.
- Provided guidance to tenants regarding lease agreements, rental processes, rules and regulations.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Monitored rent payments from tenants to ensure timely collection of revenue.
- Participated in hiring process by interviewing potential candidates for vacant positions in the organization.
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Supervised a team of staff members responsible for cleaning, landscaping, repairs, security, and tenant relations.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Improved profits, negotiating and authoring contracts and leases for [Type] properties
- Mitigated financial discrepancies by accurately managing monthly rent payments and tenant invoices.
- Performed administrative tasks such as scheduling appointments or responding emails promptly.
- Managed and oversaw operations, maintenance and administration of properties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prepared monthly reports summarizing the financial performance of each property unit.
- Oversaw daily operations, maintenance and administration of various properties.
- Assisted clients in determining the best price for their property by providing comparative market analysis.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Managed client relationships throughout the entire process from initial contact to closing the sale.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Performed administrative tasks such as preparing paperwork, scheduling appointments, answering phone calls and responding to emails.
- Managed real estate transactions from initiation to closing.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Drafted contracts, purchase agreements, closing statements and leases.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Developed and presented purchase offers to sellers for consideration.
- Negotiated purchase contracts with prospective buyers and sellers of real estate.
- Resolved conflicts between parties involved in a transaction.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Worked with mortgage brokers to secure financing for buyers in order to close sales faster.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Ensured compliance with state laws when it comes to real estate transactions.
- Advised prospective clients on current market activities and optimal buying or selling choices.
Real Estate Agent
Variety of different Brokers in Phoenix
Phoenix, AZ
11.2002 - 06.2015
- Attended progress meetings and cold call sessions to hone lead generation skills.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Scheduled and attended [Number] appointments per week.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Provided guidance to clients throughout the entire buying or selling process.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Identified potential buyers through cold calling.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Generated leads through networking activities such as cold calls and referrals from past clients.
Education
Real Estate
Real Estate School
Phoenix, AZ11-2002
Bachelor of Arts - Fine Arts
Arizona State University
Tempe, AZ12-1991
Skills
- Property Management
- Rent Collection
- Technical Knowledge
- Operations Management
- Strategic Planning
- Maintenance Coordination
- Staff Management
- Vendor Coordination
- Complaint Handling
- Security Management
- Real Estate Law
- Emergency Response
- Case Management
- Property Inspections
- Marketing and Advertising
- Resident Assistance
Timeline
Senior Residential Manger
XCD Realty
06.2015 - Current
Real Estate Agent
Variety of different Brokers in Phoenix
11.2002 - 06.2015
Real Estate
Real Estate School
Bachelor of Arts - Fine Arts
Arizona State University
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