Overview
Work History
Education
Skills
Certification
Additional Information - Key Skills
Assessments
Timeline
Generic

Tricia Jimenez Ecklyn

Oak Ridge,NJ

Overview

19
19
years of professional experience
1
1
Certification

Work History

Bar and Diner Manager

JTowne Tavern
Lake Hopatcong, NJ
06.2019 - 02.2022
  • Managed restaurant operations in terms of staffing and scheduling functions
  • Greeted guests and make arrangement to seat them
  • Ensured provision of service in terms of order accuracy and time management
  • Interviewed, hired and trained personnel to work in a restaurant environment
  • Ensured smooth coordination between back-end and front-end activities
  • Managed inventory and supplies
  • Managed customer complaints and queries
  • Maintain a clean a safe environment
  • Managed all areas of the operations during scheduled shifts
  • Advertise in Social Media
  • Designed Specialty Cocktails
  • Ordered liquor and beers/managed profit and loss inventory
  • Handling and scheduled all banquet events
  • Handled all NFL events including and not limited to ordering items from Direct TV using credits, putting signs under all games so the customers know what games are playing on which tvs, utilizing liquor distributors for NFL, MLB, NBA giveaways during all games.

Bartender

Tiffs Grill Ale House
Morris Plains, NJ
01.2018 - 03.2020

Restaurant /Bar Manager

Billy and Madeline's Red Room
Whippany, NJ
01.2009 - 11.2017
  • Customer Service/Guest Service standards consistently met
  • Organized and trained waiter / bartender staff for large occasions
  • Interviewed, hired and trained personnel
  • Sent up the bar, clean and organize liquor, beer and wine bottles
  • Ordering beer, wine and liquor from distributors
  • Gather cash or tabs in correct amounts and liable for cash and inventory for the time worked
  • Responsible for good operation of a bar, receipt and inventory accountability
  • Keep sufficient supplies of items such as trays and glassware
  • Refilled supplies of equipments at bars
  • Managed customer complaints and inquiries
  • Maintain a clean and safe environment.

Restaurant /Bar Manager

Casa Bianca Banquet Hall & Restaurant
01.2003 - 01.2005
  • Organized and execute the halls grand opening
  • Running financial reports, supervising over 50 part and full time employees, using Excel to account for hours, inventory, and payroll
  • Maintaining good relationships with employees, customers and distributors, ordering and tracking inventory and supplies
  • Organized weddings, seating placements and place settings
  • Primary distributor contact for ordering all food and alcoholic beverages
  • After the fire of 2005 I set up the new banquet hall and three bars areas within the hall.

Education

County College Of Morris
01.2003

Skills

  • INVENTORY
  • CUSTOMER SERVICE
  • RECEPTIONIST
  • RETAIL SALES
  • PAYROLL
  • Time management
  • POS
  • Guest relations
  • Restaurant management
  • Bartending
  • Profit & loss
  • Restaurant experience
  • Supervising experience
  • Guest services
  • Banquet experience
  • Cost control
  • Labor cost analysis

Certification

Safe Serv Certification, Present

Additional Information - Key Skills

  • Teambuilding & Supervision
  • Staff Development & Training
  • Bookkeeping & Payroll
  • Staff Scheduling
  • Facilitate Grand Openings
  • Customer Service, Guest Relations
  • Food Quality
  • POS Knowledge
  • Inventory Management

Assessments

  • Food service: Customer situations, Highly Proficient, 09/01/21
  • Bartending, Proficient, 09/01/21
  • Customer service, Completed, 09/01/21

Timeline

Bar and Diner Manager

JTowne Tavern
06.2019 - 02.2022

Bartender

Tiffs Grill Ale House
01.2018 - 03.2020

Restaurant /Bar Manager

Billy and Madeline's Red Room
01.2009 - 11.2017

Restaurant /Bar Manager

Casa Bianca Banquet Hall & Restaurant
01.2003 - 01.2005

County College Of Morris
Safe Serv Certification, Present
Tricia Jimenez Ecklyn