Managed restaurant operations in terms of staffing and scheduling functions
Greeted guests and make arrangement to seat them
Ensured provision of service in terms of order accuracy and time management
Interviewed, hired and trained personnel to work in a restaurant environment
Ensured smooth coordination between back-end and front-end activities
Managed inventory and supplies
Managed customer complaints and queries
Maintain a clean a safe environment
Managed all areas of the operations during scheduled shifts
Advertise in Social Media
Designed Specialty Cocktails
Ordered liquor and beers/managed profit and loss inventory
Handling and scheduled all banquet events
Handled all NFL events including and not limited to ordering items from Direct TV using credits, putting signs under all games so the customers know what games are playing on which tvs, utilizing liquor distributors for NFL, MLB, NBA giveaways during all games.
Bartender
Tiffs Grill Ale House
Morris Plains, NJ
01.2018 - 03.2020
Restaurant /Bar Manager
Billy and Madeline's Red Room
Whippany, NJ
01.2009 - 11.2017
Customer Service/Guest Service standards consistently met
Organized and trained waiter / bartender staff for large occasions
Interviewed, hired and trained personnel
Sent up the bar, clean and organize liquor, beer and wine bottles
Ordering beer, wine and liquor from distributors
Gather cash or tabs in correct amounts and liable for cash and inventory for the time worked
Responsible for good operation of a bar, receipt and inventory accountability
Keep sufficient supplies of items such as trays and glassware
Refilled supplies of equipments at bars
Managed customer complaints and inquiries
Maintain a clean and safe environment.
Restaurant /Bar Manager
Casa Bianca Banquet Hall & Restaurant
01.2003 - 01.2005
Organized and execute the halls grand opening
Running financial reports, supervising over 50 part and full time employees, using Excel to account for hours, inventory, and payroll
Maintaining good relationships with employees, customers and distributors, ordering and tracking inventory and supplies
Organized weddings, seating placements and place settings
Primary distributor contact for ordering all food and alcoholic beverages
After the fire of 2005 I set up the new banquet hall and three bars areas within the hall.