Tricia Kirch
League City,TX
Summary
Results-driven, highly organized professional with forward-thinking approach centered on success and growth. Brings a demonstrated record of success in building relationships, teams and managing profitable operations.
Overview
33
33
years of professional experience
Work History
Self Employed Business Owner
Clean Break Domestic Services
01.2010 - 07.2023
- Started from the ground up a successful cleaning company which provided a comfortable lifestyle for self and son.
- As owner managed all fiduciary and operational responsibilities required of a small business.
- Established, retained and continuously grew a loyal client base that was seamlessly transferred to the new owner in anticipation of relocating to Texas in 2023.
Managing Manicurist
Daybreak Salon And Spa
08.2004 - 12.2010
- Enhanced client satisfaction by providing high-quality manicure and pedicure services, utilizing advanced techniques and industry-leading products.
- Streamlined appointment scheduling for improved customer experience and increased staff productivity.
- Mentored junior manicurists to improve their skills, resulting in a higher overall quality of service provided at the salon.
- Implemented health and safety protocols, ensuring cleanliness of workstations and reducing risks associated with improper hygiene practices.
Licensed Manicurist
Urban Creations
08.1999 - 08.2004
- Enhanced client satisfaction by providing exceptional manicure and pedicure services.
- Increased salon revenue by upselling additional nail care products and treatments.
- Maintained a clean and hygienic work environment, ensuring the safety of clients and staff.
- Improved customer retention through personalized consultations and tailored treatment plans.
Assistant Manager
The Childrens Place
06.1996 - 08.1999
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Endodontic Dental Assistant
Dr. Joseph Cermak, DDS
06.1990 - 06.1996
- Enhanced patient comfort by providing thorough explanations of endodontic procedures and addressing concerns.
- Increased efficiency in the dental office by managing appointments, maintaining records, and organizing supplies.
- Assisted with root canal treatments for better patient outcomes and faster recovery times.
- Improved patient satisfaction with gentle chairside manner and empathetic approach to care.
Education
High School Diploma -
Oscar A. Carlson High School
Rockwood, MI06.1989
Skills
- Customer Service
- Sales Development
- Entrepreneurial Personality
- Staff Hiring
- Work Planning and Prioritization
- Coaching and Mentoring
- Relationship Building
- Team Collaboration and Leadership
Timeline
Self Employed Business Owner
Clean Break Domestic Services
01.2010 - 07.2023
Managing Manicurist
Daybreak Salon And Spa
08.2004 - 12.2010
Licensed Manicurist
Urban Creations
08.1999 - 08.2004
Assistant Manager
The Childrens Place
06.1996 - 08.1999
Endodontic Dental Assistant
Dr. Joseph Cermak, DDS
06.1990 - 06.1996
High School Diploma -
Oscar A. Carlson High School
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