Tricia Kirch
League City,TX
Summary
Results-driven, highly organized professional with forward-thinking approach centered on success and growth. Brings a demonstrated record of success in building relationships, teams and managing profitable operations.
Overview
33
33
years of professional experience
Work History
Self Employed Business Owner
Clean Break Domestic Services
South Eastern, MI
01.2010 - 07.2023
- Started from the ground up a successful cleaning company which provided a comfortable lifestyle for self and son.
- As owner managed all fiduciary and operational responsibilities required of a small business.
- Established, retained and continuously grew a loyal client base that was seamlessly transferred to the new owner in anticipation of relocating to Texas in 2023.
Managing Manicurist
Daybreak Salon And Spa
WOODHAVEN, MI
08.2004 - 12.2010
- Enhanced client satisfaction by providing high-quality manicure and pedicure services, utilizing advanced techniques and industry-leading products.
- Streamlined appointment scheduling for improved customer experience and increased staff productivity.
- Mentored junior manicurists to improve their skills, resulting in a higher overall quality of service provided at the salon.
- Implemented health and safety protocols, ensuring cleanliness of workstations and reducing risks associated with improper hygiene practices.
Licensed Manicurist
Urban Creations
Taylor, MI
08.1999 - 08.2004
- Enhanced client satisfaction by providing exceptional manicure and pedicure services.
- Increased salon revenue by upselling additional nail care products and treatments.
- Maintained a clean and hygienic work environment, ensuring the safety of clients and staff.
- Improved customer retention through personalized consultations and tailored treatment plans.
Assistant Manager
The Childrens Place
Taylor, MI
06.1996 - 08.1999
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Endodontic Dental Assistant
Dr. Joseph Cermak, DDS
Southgate, MI
06.1990 - 06.1996
- Enhanced patient comfort by providing thorough explanations of endodontic procedures and addressing concerns.
- Increased efficiency in the dental office by managing appointments, maintaining records, and organizing supplies.
- Assisted with root canal treatments for better patient outcomes and faster recovery times.
- Improved patient satisfaction with gentle chairside manner and empathetic approach to care.
Education
High School Diploma -
Oscar A. Carlson High School
Rockwood, MI06.1989
Skills
- Customer Service
- Sales Development
- Entrepreneurial Personality
- Staff Hiring
- Work Planning and Prioritization
- Coaching and Mentoring
- Relationship Building
- Team Collaboration and Leadership
Timeline
Self Employed Business Owner
Clean Break Domestic Services
01.2010 - 07.2023
Managing Manicurist
Daybreak Salon And Spa
08.2004 - 12.2010
Licensed Manicurist
Urban Creations
08.1999 - 08.2004
Assistant Manager
The Childrens Place
06.1996 - 08.1999
Endodontic Dental Assistant
Dr. Joseph Cermak, DDS
06.1990 - 06.1996
High School Diploma -
Oscar A. Carlson High School