Tricia Lynch
Orangevale,CA
Summary
Diligent professional with 10.5+ years of experience and a proven knowledge of executive support, back office operations, and workflow prioritization. Aiming to leverage my skills to successfully fill the Administrative Assistant/Receptionist role at your company.
Overview
18
18
years of professional experience
Work History
Support Staff
Mouzis Criminal Defense
Sacramento, CA
09.2020 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Answered customer inquiries regarding billings, payments, account status.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Generated periodic reports summarizing account balances and collection activities.
Administrative Assistant/Receptionist
Law Offices of Robert Merritt
Sacramento, CA
06.2010 - 08.2012
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- File and maintain records
Receptionist
Linda Kendall Tax Services
Sacramento, CA
01.2011 - 04.2011
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material
- File and maintain records
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars.
ADMINISTRATIVE ASSISTANT
Associated General Contractors of California
West Sacramento, CA
05.2008 - 03.2009
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- Provide clerical support to other departments
- Compile, transcribe, and distribute minutes of meetings
- Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Receptionist
Golden State Flow Measurement
El Dorado Hills, CA
04.2006 - 05.2007
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
- File and maintain records
Education
Bachelor of Science Criminal Justice -
CALIFORNIA STATE UNIVERSITY OF SACRAMENTO
06.1993
Awards
- Member of Phi Alpha Delta Law Fraternity - Director of Activities 1993-1994
- Notary License
- International Insurance Institute Inc. Awesome Customer Insurance
Affiliations
- Volunteer at Food Kitchen 2014 - Present
- Girl Scout Volunteer 2013 - Present
References
References available upon request.
Timeline
Support Staff
Mouzis Criminal Defense
09.2020 - Current
Receptionist
Linda Kendall Tax Services
01.2011 - 04.2011
Administrative Assistant/Receptionist
Law Offices of Robert Merritt
06.2010 - 08.2012
ADMINISTRATIVE ASSISTANT
Associated General Contractors of California
05.2008 - 03.2009
Receptionist
Golden State Flow Measurement
04.2006 - 05.2007
Bachelor of Science Criminal Justice -
CALIFORNIA STATE UNIVERSITY OF SACRAMENTO