Tricia Mannialall Marques
Ozone Park,NY
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of Assisting with personal care: bathing, grooming, dressing, toileting, and exercise, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
7
7
years of professional experience
Work History
Medication Technician
Kingsways Manor Assisted Living and Memory Care
Schenectady, NY
05.2022 - 05.2024
- Complied with applicable laws governing drug distribution practices.
- Ensured that all prescribed medications were taken as ordered by physician.
- Observed and reported any changes in patient condition or behavior associated with medications.
- Maintained confidentiality of patient health information at all times.
- Monitored vital signs before administering medications.
- Verified expiration dates on all medications prior to dispensing them.
- Disposed expired drugs according to regulatory standards.
- Adhered to HIPAA regulations when handling confidential patient information.
- Performed quality assurance checks for accuracy of medication administration.
- Participated in continuing education programs related to medication management.
- Assisted with ordering, receiving, storing and preparing medications throughout the facility.
- Responded promptly to requests for assistance from nurses and other staff members.
- Maintained accurate records of all medication administered to residents.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Maintained a clean and safe environment in the medication preparation area.
- Assisted patients with activities of daily living, including medication reminders.
Home Health Aide
Rockaway Home Care
Queens, NY
08.2020 - 04.2022
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed rapport to create safe and trusting environment for care.
- Documented vital statistics and coordinated with health care providers.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Home Health Aide
Aides At Home
Queens, NY
05.2020 - 12.2021
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Supervised daily activities and provided assistance to staff.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Documented vital statistics and coordinated with health care providers.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Customer Service Representative
RT Software/ETR
Queens, NY
01.2017 - 05.2021
- Assisted client with income tax preparation utilizing company software.
- Attend to customers with payment and aid them in finding answers to question on income taxes on the irs.gov website.
- Help in the re-calculation of Federal and State taxes for all 50 states.
- Assisted with inbound and outbound calls.
Home Health Aide
Alissa Home Care
Brooklyn , NY
08.2017 - 11.2019
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Sales Associate
Hudson Group
Queens, NY
08.2018 - 10.2018
- Greeting customers.
- Operating cash registers.
- Maintaining sales floor appearance.
- Cross-selling products.
- Directing customers to merchandise.
Education
High School Diploma -
Queenstown Secondary School
Home Health Aide
Christine Institute of Vocational Training, INC
Skills
- Patient Care
- Adult First Aid Certification
- Medication Administration
- Care plan assessment
- Progress documentation
- Patient care
- Multitasking Abilities
- Dependable and Responsible
- Teamwork and Collaboration
- Good Telephone Etiquette
- Operating systems (Windows Software Proficiency)
- Goal Setting
- Attention to Detail
- Calm Under Stress
Timeline
Medication Technician
Kingsways Manor Assisted Living and Memory Care
05.2022 - 05.2024
Home Health Aide
Rockaway Home Care
08.2020 - 04.2022
Home Health Aide
Aides At Home
05.2020 - 12.2021
Sales Associate
Hudson Group
08.2018 - 10.2018
Home Health Aide
Alissa Home Care
08.2017 - 11.2019
Customer Service Representative
RT Software/ETR
01.2017 - 05.2021
High School Diploma -
Queenstown Secondary School
Home Health Aide
Christine Institute of Vocational Training, INC
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