Summary
Overview
Work History
Education
Timeline
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Tricia Marshall

Easton,PA

Summary

I am a results-driven HR manager with over 20 years of experience. My expertise lies in crafting and implementing HR policies, fostering a positive workplace culture, and resolving complex employee relations issues. I excel in building high-performing teams,optimizing HR processes, and ensuring legal compliance. With a strong commitment to promoting diversity and inclusion, I am poised to contribute to Market 39's growth by aligning HR initiatives with strategic business goals.

Overview

24
24
years of professional experience

Work History

Human Resource Business Partner

Walmart Fulfillment Center
05.2022 - Current
  • HR Manager of a fast-paced FC with 1,100 associates and 87 managers.
  • Certified Belonging, Diversity, Equity, and Inclusion Champion.
  • Manager of the Engagement team, responsible for planning and executing monthly engagement and diversity activities while adhering to budget guidelines.
  • Conduct screenings, interviews, recruiting, and onboarding for management positions using the workday platform, ensuring the selection of qualified and diverse candidates.
  • Coordinate and schedule training sessions for new managers in collaboration with Walmart Academy, ensuring they acquire the skills and knowledge needed to excel in their roles.
  • Oversee and track training compliance for all managers and associates, ensuring they stay up-to-date with uLearns.
  • Conduct thorough investigations into wage and hour violations and ethical concerns, ensuring compliance with company policies and equal accountability of associates by managers.
  • Develop and execute engaging volunteerism events to promote community involvement and enhance associate engagement.
  • Recognize and celebrate work anniversaries, Associate of the Month awards, and promotions
  • Attend unemployment hearings.
  • Support the company's Open Door Policy.
  • Teach and train managers on labor relations, Open Door, and ethics concerns.

Personal Shopper

Sam's Club
04.2019 - 05.2022
  • Maintained high satisfaction ratings by fulfilling orders promptly and selecting items that meet members' expectations.
  • Conducted thorough reviews of member orders, actively monitored the app for updates, and ensured accurate fulfillment.
  • Served members with knowledgeable, friendly support at every stage of shopping and purchasing.

Personnel Training Coordinator

Sam's Club
04.1999 - 04.2019
  • Managed personnel-related files and records, establishing archives to support internal audits.
  • Participated in recruiting events, scheduled and conducted interviews, and handled all pre-employment paperwork.
  • Conducted new hire orientations.
  • Assisted supervisors with employee performance management and provided recommendations for approach and process improvement.
  • Managed workers' compensation paperwork and procedures in response to associate injuries, ensuring timely completion and accuracy.
  • Maintained and updated OSHA logs to track workplace incidents and compliance.
  • Acted as a liaison between managers and associates, facilitating effective communication and achieving successful outcomes.
  • Ensured compliance by keeping managers and associates up to date on uLearns.
  • Supported the Open Door policy and served as the go-to person for associates seeking assistance with work-related questions.
  • Contributed to various market projects and traveled to different buildings to provide support. Additionally, I was part of the operational audit team that conducted audits in all building in the market.
  • Led the planning and execution of all engagement activities within our building and played a pivotal role in coordinating similar initiatives for the entire market.

Education

Associate of Applied Science - Business Administration

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA

Business Administration

Bellevue University
Bellevue, NE

Timeline

Human Resource Business Partner

Walmart Fulfillment Center
05.2022 - Current

Personal Shopper

Sam's Club
04.2019 - 05.2022

Personnel Training Coordinator

Sam's Club
04.1999 - 04.2019

Associate of Applied Science - Business Administration

East Stroudsburg University of Pennsylvania

Business Administration

Bellevue University

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Tricia Marshall