Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Patricia McCarthy-Thompson

Director
Aurora,OH

Summary

Experienced professional with robust backround in program management, excelling in relationship building and strong problem solving skills. Skilled in budget management and conflict resolution, fostering a collaborative environment that promotes staff development and success. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.

Overview

16
16
years of professional experience

Work History

Director of Private Preschool

Pioneer Presbyterian Preschool
05.2021 - 06.2025
  • Managed daily operations, ensuring efficient scheduling, budgeting, and resource allocation for optimal program performance.
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Maintained compliance with state licensing regulations through diligent record keeping and routine inspections preparation.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Established school policies and communicated to staff and parents for well-coordinated and high-quality daily operations.
  • Created a safe learning environment through regular safety drills practice and adherence to established protocols during emergencies.
  • Oversaw interview and hiring process of classroom personnel for selection of high-quality teachers and staff.
  • Recruited new students for admission through marketing and informative events for prospective families.
  • Evaluated educational materials and selected engaging resources to support the curriculum effectively.
  • Secured grants to supplement the school's budget for curriculum improvements and new equipment
  • Promoted a culture of collaboration among staff members by coordinating team-building activities.
  • Streamlined administrative processes through the adoption of digital platforms for communication, record-keeping, and data sharing among staff members.
  • Operated under licensing guidelines to protect health, safety and well-being of children and staff.
  • Managed all program paperwork, along with child and teacher records to comply with all State requirements.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Furnished facility with supplies, equipment, and materials to foster social and cognitive development.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.
  • Communicated with local and state government agencies to maintain compliance with all regulations.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with State standards.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Observed and assessed classroom activities to verify conformity with quality standards.
  • Stayed current on guidelines to maintain compliant program operations.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Established budgetary guidelines ensuring financial accountability and resource optimization.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.

Co-Director

Pioneer Presbyterian Preschool
06.2019 - 06.2021
  • Developed training programs for staff, fostering skill development and knowledge sharing.
  • Facilitated regular team meetings to encourage open communication and align on priorities.
  • Streamlined operations for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Utilized technology tools effectively to automate tasks where appropriate, freeing up time for higher-value activities.
  • Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service consistently.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Preschool Teacher

Pioneer Presbyterian Preschool
05.2009 - 06.2019
  • Developed and implemented age-appropriate lesson plans to enhance children's learning experiences.
  • Fostered a nurturing environment that encouraged social, emotional, and cognitive development.
  • Collaborated with parents and caregivers to support children's educational goals and well-being.
  • Led classroom activities promoting creativity through art, music, and play-based learning.
  • Assessed student progress regularly to tailor instructional strategies for individual needs.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.

Education

CDA - Educational Administration

Grand Canyon University
Phoenix, AZ
04-2020

Skills

  • Operations management
  • Financial management
  • Problem-solving
  • Multitasking and organization
  • Creativity and innovation
  • Verbal and written communication
  • Time management
  • Client relations
  • Conflict resolution
  • Decision-making
  • Legal compliance
  • Rules and regulations

Timeline

Director of Private Preschool

Pioneer Presbyterian Preschool
05.2021 - 06.2025

Co-Director

Pioneer Presbyterian Preschool
06.2019 - 06.2021

Preschool Teacher

Pioneer Presbyterian Preschool
05.2009 - 06.2019

CDA - Educational Administration

Grand Canyon University

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