Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Owner
My Obsession Cleaning And Everlong Property Strategies
07.2014 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Vice President of Business Development
Laurel Mfg
02.2002 - 04.2014
Optimized sales processes to improve efficiency and close rates on deals.
Enhanced customer retention by providing exceptional service and support throughout the client lifecycle.
Collaborated closely with product development teams to ensure offerings met evolving customer needs and demands.
Managed cross-functional teams, ensuring alignment with organizational goals and objectives.
Implemented data-driven approaches to optimize lead generation efforts, resulting in higher conversion rates.
Director of Purchasing Logistics
DmS And Sparks Exhibits
04.1995 - 01.2002
Enhanced operational efficiency through the development of robust procurement processes and systems.
Implemented a vendor performance management system that enhanced accountability among suppliers while driving improvements in product quality and service delivery.
Improved inventory management with advanced forecasting techniques and data-driven decisionmaking.
Established key performance indicators for the purchasing department, driving continuous improvement in procurement operations.
Education
Property Manager In Charge - Real Estate
SC School of Real Estate
Myrtle Beach, SC
06.2021
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Project Management
Operations Management
Strategic Planning
Marketing
Business launch
Negotiation
Certification
SC Property Manager In Charge
NAPM certification
ApICS Certified
Timeline
Owner
My Obsession Cleaning And Everlong Property Strategies