Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tricia Moore

Lubbock,TX

Summary

Knowledge of Workers Compensation Act

Knowledge of training and presentation techniques

Experience in processing claims

Ability to maintain Files and documents

Knowledge in FMLA law

Overview

20
20
years of professional experience

Work History

Risk Manager/Workers' Compensation Coordinator

Lubbock State Supported Living Center, LSSLC
02.2022 - 06.2023

Prepared disaster preparedness plan for facility. Conducted various environmental/safety inspections of facility. Reviewed environmental/safety audits performed by others. Communicated any issues found with administration, dept heads regarding Life Safety Code and Fire Marshall violations. Developed plans of correction and monitored the plans of correction for surveys and inspections pertaining to ICF standards. Conducted various emergency drills and reviewed reports on drills done by others. Supervised 20 employees including the Safety Officer, Security/Surveillance officers and workers' Comp Coordinator. Prepared work schedules for Security/Surveillance officers and ensured 24 hour a day coverage.

WORKERS' COMP COORDINATOR-9/2022-5/2023

Interim workers' comp coordinator. Served as the liaison between the injured employee and State Office of Risk Management. Communicated and maintained documentation of case notes along with action plans with claimants, Dept heads, Supervisors, medical providers, and SORM adjustors. Was over the Return to Work program by managing employees working with restrictions. Was responsible for employees needing FMLA or Civil Rights Accommodations. Stayed up to date on laws pertaining to Workers Comp and FMLA.

Safety Officer

Lubbock State Supported Living Center
10.2019 - 02.2022

Completed Safety portion of New Employee Orientation. Coordinated facility's safety program, fire drills, Water Temperature checks, and Environmental audits. Maintained accurate required forms, and documentation, to ensure required documentation is accurate and available as needed by staff and appropriate agencies. Sent out campus wide Safety Messages. Acted as the Risk Manager when position was vacant. Provided guidance and resources to employees to maintain safety procedures and enhance protection. Responded to any emergencies as instructed and with utmost efficiency.

Security/Surveillance Officer III

Lubbock State Supported Living Center
03.2011 - 10.2019

Greeted guests ensured that only approved guest were on campus also ensured residents did not exit campus unauthorized. Monitored video surveillance cameras for Abuse, neglect, and exploitation. Archived video footage uploaded archived footage on to Sharepoint. Roved around campus ensuring all residents and staff were safe and free of harm. Served as a Shift Lead and was left in charge of Risk Management Department when the Risk Manager was absent. Assisted with Fire Drills. Reviewed resident injury reports to ensure all parts were completed correctly and by correct staff. Documentation of all information observed on video surveillance cameras and all daily activities. Acted as after-hour phone operator answering a multi-line telephone. Checked Emergency Carts monthly ensured all equipment was present and not expired. Ordered supplies for Department. Worked closely and proffesionally with outside entities.

Direct Support Professional I, II, III

Lubbock State Supported Living Center
09.2003 - 03.2011

Assisted Mentally disabled residents with their daily living. Assisted persons served with training to teach daily living skills and vocational skills. Provided behavioral intervention by following the recommended behavior intervention techniques to ensure that persons served are protected from harm or injury due to abuse/neglect. Documented information on the residents daily activities and any unusual incidents that may have occurred.

As the DSP II job duties were to assist the DSP III in running the shift

As the DSP III Job duties were to run the shift. Create the daily schedule for staff. Ensure all staff including the DSP II were aware of duties assigned and ensure the shift ran smoothly.

Education

No Degree - Law Enforcement / Nursing

South Plains College
Levelland, TX

Skills

  • Supervisory skills
  • Workplace Safety
  • Communicating effectively and concisely
  • Knowledge of Incident Command System
  • Speaking in front of large groups
  • Basic computer skills also knowledge with Surveillance Cameras and archiving video footage
  • Knowledge in Fire Safety able to read Fire panels and reset Fire pull stations
  • Knowledge of Workers' Compensations and FMLA procedures

Timeline

Risk Manager/Workers' Compensation Coordinator

Lubbock State Supported Living Center, LSSLC
02.2022 - 06.2023

Safety Officer

Lubbock State Supported Living Center
10.2019 - 02.2022

Security/Surveillance Officer III

Lubbock State Supported Living Center
03.2011 - 10.2019

Direct Support Professional I, II, III

Lubbock State Supported Living Center
09.2003 - 03.2011

No Degree - Law Enforcement / Nursing

South Plains College
Tricia Moore