Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tricia Nelson

Orangevale

Summary

Dynamic Training Officer I with extensive experience at the CA Dept. of Justice, adept at program management and class design. Successfully trained over 1200 law enforcement personnel, annually, utilizing effective facilitation techniques and public speaking skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

24
24
years of professional experience

Work History

Training Officer I

CA Dept. of Justice
08.2005 - Current
  • Facilitated a variety of investigative training classes for California's Law Enforcement Personnel.
  • Identified training needs and planned classes accordingly.
  • Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
  • Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
  • Implemented post-training surveys and evaluations in order to measure the efficacy of delivered courses.
  • Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
  • Maintained accurate records of all completed trainings, ensuring compliance with CA DOJ and CA POST standards.
  • Optimized resource allocation for each training session based on participant needs.
  • Delivered high-quality presentations on various topics, using compelling visuals to enhance understanding and engagement among employees.
  • Collaborated with instructors, who are subject matter experts, to develop relevant training materials that addressed specific organizational challenges.
  • Trained over 1200 students from local, state, and federal law enforcement agencies, annually.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Built and maintained professional relationships with vendors, instructors, and suppliers.
  • Wrote contracts and purchase orders for instructors and other vendors and processed invoices for payment.
  • Developed and maintained training budgets for a variety of training classes and multiple funding sources.

Associate Governmental Program Analyst

CA Victims Compensation & Government Claims Board
01.2001 - 08.2005
  • Developed training modules for newly hired claims processing staff.
  • Developed update training modules for claims processing staff.
  • Managed multiple projects simultaneously while adhering to strict deadlines, ensuring timely completion and high-quality results.
  • Coordinated resources effectively to ensure smooth operations across multiple departments..
  • Instructed training modules to department staff.

Education

Bachelor of Arts - Psychology

Holy Names College
Oakland, CA
12-1994

Skills

  • Facilitation techniques
  • Class design
  • Program management
  • Mentoring
  • Documentation and recordkeeping
  • Public speaking
  • Training material development
  • Attention to detail
  • Course materials development
  • Class scheduling

Timeline

Training Officer I

CA Dept. of Justice
08.2005 - Current

Associate Governmental Program Analyst

CA Victims Compensation & Government Claims Board
01.2001 - 08.2005

Bachelor of Arts - Psychology

Holy Names College
Tricia Nelson