Open To Work
Tricia Nicholas
Denver,CO
Work Preference
Summary
Dynamic business professional skilled in client consultation and business development. Successfully cultivated partnerships with real estate agents, enhancing referral opportunities and delivering exceptional service. Committed to leveraging extensive industry knowledge to drive client satisfaction and growth.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Senior Loan Officer
New American Funding
Denver, Colorado
09.2025 - Current
- Closed loans consistently, surpassing company sales goals through effective client engagement.
- Advised clients on mortgage options, streamlined application procedures to improve overall client experience.
- Assessed client financial documents to determine loan eligibility and associated risks.
- Maintained comprehensive knowledge of lending regulations, best practices, and industry trends.
- Cultivated partnerships with real estate agents to generate referrals and expand client base.
- Delivered customer service, facilitated smooth processes to ensure client satisfaction.
Loan Consultant
Amerisave Mortgage
Denver, Colorado
11.2024 - 09.2026
- Guided clients in selecting loan products aligned with financial goals, improving overall satisfaction.
- Recommended loan terms, conditions, and collateral positions that aligned client requests with loan risks, fostering clear expectations.
- Coordinated with real estate agents, appraisers, title companies, and other stakeholders to ensure timely closing of loan transactions.
Account Manager and Insurance Agent
Farmers Insurance
Denver, Colorado
01.2024 - 11.2024
- Earned recognition from management for delivering exceptional customer service that strengthened client relationships.
- Guided clients on home, auto, and life insurance options to ensure optimal coverage selections.
- Enhanced client understanding of policy options and coverage details, leading to informed decision-making.
- Assessed client needs and recommended suitable products, resulting in tailored insurance solutions.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Loan Officer
PennyMac
Pasadena, California
01.2020 - 01.2023
- top producing loan officer recognized in the top 5% of company overall
- Assessed customer needs during consultations to deliver customized loan solutions.
- Clarified loan products and terms for clients, enhancing understanding and informed decision-making.
- Oversaw loan processing workflow, ensuring timely approvals and closings.
- Addressed customer inquiries about rates, products, and loan application status, providing accurate and prompt information.
Assitant Vice President
Union Bank
Los Angeles, California
08.2018 - 02.2020
- Collaborated with senior management to uphold credit union policies and enhance operational functions.
- Implemented customer service excellence standards to enhance client satisfaction and loyalty.
- Advised clients on suitable loan products and financial options.
- Developed strong relationships with referral partners and realtors.
- Acted as a liaison between the organization and external partners and vendors.
- Organized conferences, seminars, and workshops to foster professional development and community engagement.
Mortgage Consultant
First Entertainment Credit Union
Los Angeles, California
02.2016 - 08.2018
- Achieved top loan officer status by consistently exceeding mortgage production targets.
- Enhanced mortgage financing visibility within branches, contributing to 80% client retention.
- Facilitated mortgage applications and documentation for clients, ensuring smooth and efficient processing.
Education
Bachelor of Science - Business Administration
Woodbury University
Burbank, CA06-1995
Skills
- Loan assessments
- Loan evaluation
- Risk assessments
- Mortgage regulations
- Client advising
- Client acquisition
- Client acquisition strategies
- Industry trend analysis
- Customer relationship management
- Relationship building
- Analytical problem-solving
- Team leadership
Certification
- NMLS 386369
- Colorado Insurance License, property, casualty, life and health
Timeline
Senior Loan Officer
New American Funding
09.2025 - Current
Loan Consultant
Amerisave Mortgage
11.2024 - 09.2026
Account Manager and Insurance Agent
Farmers Insurance
01.2024 - 11.2024
Loan Officer
PennyMac
01.2020 - 01.2023
Assitant Vice President
Union Bank
08.2018 - 02.2020
Mortgage Consultant
First Entertainment Credit Union
02.2016 - 08.2018
Bachelor of Science - Business Administration
Woodbury University