Summary
Overview
Work History
Education
Skills
Timeline
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Tricia Olivieri

WEST ISLIP

Summary

Dynamic Special Education Teacher with a proven track record at Eastern Suffolk BOCES, enhancing academic success through differentiated instruction and classroom management. Excelled in creating tailored IEPs and fostering parent-teacher collaboration, demonstrating significant improvement in student behavior and engagement. Skilled in instructional strategies and relationship building, I rapidly advanced to leadership roles, underscoring a commitment to excellence in education.

Overview

31
31
years of professional experience

Work History

Special Education Teacher

Eastern Suffolk BOCES
09.2000 - Current
  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
  • Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
  • Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
  • Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
  • Provided targeted instructional support to struggling learners, identifying specific areas for improvement and designing effective intervention plans.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.

Receptionist

Cox Media
09.2000 - 04.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.

Receptionist Administrator

Crown Forklifts
02.1996 - 07.2000
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Front End Manager

Pathmark Supermarket
03.1993 - 01.1996
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
  • Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strong customer relations and effective customer service standards.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Science - Special Education

Molloy College
Rockville Centre, NY
05.2000

Associate of Arts - Early Childhood Special Education

Nassau Community College
Garden City, NY
05.1995

High School Diploma -

H Frank Carey High School
Franklin Square, NY
06.1992

Skills

  • Differentiated Instruction
  • Classroom Management
  • Individual Education Plans IEPs
  • Small Group Instruction
  • Co-teaching Experience
  • Relationship Building
  • Lesson Planning
  • Collaborative Teamwork
  • Team Collaboration
  • Group and individual instruction
  • Motivating students
  • Autism Spectrum Knowledge
  • Parent Communication
  • Parent-teacher collaboration
  • Instructional Strategies

Timeline

Special Education Teacher

Eastern Suffolk BOCES
09.2000 - Current

Receptionist

Cox Media
09.2000 - 04.2014

Receptionist Administrator

Crown Forklifts
02.1996 - 07.2000

Front End Manager

Pathmark Supermarket
03.1993 - 01.1996

Bachelor of Science - Special Education

Molloy College

Associate of Arts - Early Childhood Special Education

Nassau Community College

High School Diploma -

H Frank Carey High School

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Tricia Olivieri