Tricia Puckett
Salyersville,KY
Summary
Dynamic and service-oriented office professional with extensive experience connecting with diverse individuals and fostering cooperation. Proven track record in administrative support and leadership roles, demonstrating a strong ability to adapt quickly and work collaboratively within teams. Core competencies include exceptional communication, time management, and a commitment to continuous learning and improvement. Authorized to work in the U.S. for any employer, prepared to contribute effectively to organizational success.
Overview
27
27
years of professional experience
Work History
Small Business Owner
Posh Ragz
Salyersville, KY
03.2012 - Current
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Developed marketing strategies to enhance brand visibility and attract new clientele.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Oversaw inventory management, optimizing supply levels and reducing waste.
- Implemented cost-control measures to improve profitability and streamline expenses.
Census Worker
US Commerce Department
Salyersville, KY
06.2019 - 09.2019
- I would map locations and speaking with current residents to verify information and collect data.
Field Interviewer
RTI International
Research Triangle Park, NC
06.2018 - 12.2018
- Collecting data in-home at predetermined locations. Conducting interviews in person with and without appointments. Required some travel and people skills. I worked throughout the entire first wave of study, leaving when study concluded.
Legal Assistant
Puckett Law Office
Salyersville, KY
01.2010 - 01.2013
- My responsibilities required me to prepare, organize, schedule, and act as support staff for the Attorney including document prep, scheduling, research, court preparation, and other things as is required.
Director
G and B Ambulance Service, Inc
05.1999 - 01.2005
- I acted as secretary/medical billing specialist upon hire. This was followed by several promotions and eventually I was promoted to Director. My responsibilities were to structure, prepare, and oversee all aspects of the Emergency Medical Transportation which included patient and employee schedules, payroll and tax preparation, accounts payable and receivable, ambulance code maintenance, and overseeing every aspect of the day to day business operations. While there, I also received certification as an Emergency Medical Technician so that I was able to offer assistance to my employees if they needed support in emergency situations. This job was very high stress and required meticulous structure due to the many regulations we were to adhere to. In every aspect of my job, I, not only strived to be in adherence to these, but, to offer our patients the best possible services.
Tax Preparer and Secretary
Fletcher Tax Office
Salyersville, KY
01.1999 - 01.2003
- I worked as seasonal support staff for tax season and payroll clerk and bookkeeper year round.
Education
KY Cosmetology Board Certification - Cosmetology
Regency School of Hair Design
Prestonsburg, KYNR-EMT_B - Emergency Medicine
Prestonsburg Comm. College
Prestonsburg, KYSkills
- Case Management (1 year)
- Planning and execution
- Small business operations
- Business marketing
- Operations management
- Business development
- Financial management
- Strategic planning
- Project management
Links
http://facebook.com/tricialpuckett
Timeline
Census Worker
US Commerce Department
06.2019 - 09.2019
Field Interviewer
RTI International
06.2018 - 12.2018
Small Business Owner
Posh Ragz
03.2012 - Current
Legal Assistant
Puckett Law Office
01.2010 - 01.2013
Director
G and B Ambulance Service, Inc
05.1999 - 01.2005
Tax Preparer and Secretary
Fletcher Tax Office
01.1999 - 01.2003
KY Cosmetology Board Certification - Cosmetology
Regency School of Hair Design
NR-EMT_B - Emergency Medicine
Prestonsburg Comm. College