Tricia Rodgers

• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Able to work in high paced/stressful environments especially during lunch/dinner rush

• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.

(Mostly the same content as my job at Fridays)