Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Tricia Roundy

Ogden,UT

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Banquet and Fine Dining Server

Disneyland Parks And Resorts
Anaheim, CA
05.2012 - 08.2022
  • Provided excellent table service to 50+ patrons a night by maintaining knowledge of all menu items, spirits, high end wine and make allergy recommendations upon request.
  • Effectively communicate with guest and co-workers to ensure satisfied experience.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
  • Responsible for 5 star service and upholding Disney's 4 keys

Banquet Captain

Contemporary Catering
Encino, CA
06.2009 - 04.2012
  • Supervised food preparation, delivery and quality to ensure satisfaction.
  • Communicated with venue personnel to coordinate event logistics.
  • Organized and laid out buffet equipment, food displays and other items.
  • Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
  • Mentored and coached team of banquet setters and other event personnel.
  • Interacted with kitchen staff to plan food and beverage logistics.

Head Bartender

Millennium Biltmore Hotel
Los Angeles, CA
12.2011 - 03.2012
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
  • Boosted online ratings through targeted social media marketing campaigns.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Education

Associate of Arts - Visual Communication

FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CA
06.1999

Skills

  • Team Collaboration
  • Service-Oriented
  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Hospitality service expertise

Certification

  • The Court of Master Sommelier

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Banquet and Fine Dining Server

Disneyland Parks And Resorts
05.2012 - 08.2022

Head Bartender

Millennium Biltmore Hotel
12.2011 - 03.2012

Banquet Captain

Contemporary Catering
06.2009 - 04.2012

Associate of Arts - Visual Communication

FIDM/Fashion Institute of Design & Merchandising

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Tricia Roundy