Tricia Sadler

- Delivered exceptional first impressions by warmly welcoming and assisting all patients and guests, ensuring a seamless check-in experience.
Managed patient scheduling, registration, and payment processing using Salesforce and Dentrix.
- Maintained a clean, organized, and inviting Welcome Bar area to uphold Tend’s high standards of service and professionalism.
- Collaborated with clinical staff to streamline patient flow, minimizing wait times, and enhancing overall efficiency.
- Responded promptly to patient inquiries regarding appointments, services, and studio offerings, providing tailored solutions.
- Promoted Tend’s memberships, products, and services, contributing to increased patient retention and satisfaction.
- Developed strong interpersonal connections, fostering a welcoming environment that encouraged patient trust and loyalty.

- Built a personal brand centered around fitness, health, and lifestyle, attracting a loyal and engaged community of followers across platforms such as Instagram, TikTok, and YouTube.
- Produced and published original content including videos, images, and stories, tailored to resonate with a target audience and industry trends.
- Partnered with brands to create authentic sponsored content, driving product awareness and sales, while maintaining audience trust and authenticity.
- Analyzed audience insights and performance metrics to continuously optimize content strategies, and increase engagement and reach.
- Engaged with followers through comments, DMs, and live sessions to cultivate a strong sense of community and brand loyalty.
- Maintained a consistent posting schedule and adapted content to align with evolving platform algorithms and trends.

- Planned, managed, and executed content strategies for Instagram, TikTok, and Facebook, increasing engagement by 55%.

- Developed and maintained a robust content calendar reflecting local and national campaigns.

- Collaborated with cross-functional teams, including PR, Marketing, and Operations, to ensure consistent messaging.

- Managed NYC-based influencer partnerships, resulting in a 20% increase in brand awareness.

- Created and edited high-quality multimedia content using Canva and CapCut, enhancing visual storytelling.

- Analyzed social media metrics weekly leveraging insights to optimize campaigns and align with growth objectives.

- Managed day-to-day operations for social media platforms, maintaining consistent engagement rates above industry benchmarks.

- Executed content campaigns that boosted class attendance and membership inquiries by 35%.

- Designed and distributed visually appealing graphics and videos tailored for diverse audiences.

- Used analytics platforms like Sprinklr and Google Analytics to monitor campaign performance.

- Created content for websites, blogs, social media platforms, and online advertising.

- Track competitive performance and share of shelf as comparison metrics and KPIs.