Email invoiced to customers, ensuring timely and accurate delivery
Answer phones and address customer inquiries related to accounts and billing
Post payments to customer accounts, maintaining precise records of transactions
Utilize the PCS computer system to look up and verify invoiced
Correct and adjust invoices as needed to resolve discrepancies and ensure accuracy
Perform filing tasks to organize and manage financial documentation effectively.
Bartender and Server
Rothsay Powerhouse
01.2023 - Current
Efficiently manage multiple tasks including taking and delivering orders, ensuring customers satisfaction, and maintaining a clean and organized workspace
Handle cash transactions and balance tills
Engage with customers to provide a welcoming atmosphere and address their needs
Manage pull tab sales.
Store Manager
My Store
07.2023 - 02.2024
Operated register and retail equipment, including barcode scanner and credit card machine
Maintained a clean and organized workspace to enhance operational efficiency
Assisted with inventory management, including stocking shelves, monitoring stock levels, and placing orders from vendors
Created and managed weekly staff schedules
Entered daily sales reports into Quickbooks and generated daily and weekly financial reports to track performance
Supported deli employees with food preparation and cleaning tasks, adhering to Minnesota Health Department guidelines
Conducted interviews, trained new employees, and approved time cards for each pay period.
Bartender and Server
Trail Bar
03.2021 - 07.2023
Efficiently manage multiple tasks including taking and delivering orders, ensuring customers satisfaction, and maintaining a clean and organized workspace
Handle cash transactions and balance tills
Engage with customers to provide a welcoming atmosphere and address their needs
Manage pull tab sales.
Receptionist
Sanford Medical
03.2020 - 03.2021
Scheduled patient appointments efficiently, ensuring timely and accurate booking
Managed insurance processes by setting up and verifying patient insurance information
Performed administrative tasks including faxing documents and making copies for the office
Answered incoming phone calls with professionalism and courtesy, addressing patient inquiries and directing calls as needed.
Cashier
North Country Food and Fuel
10.2014 - 06.2020
Operated register and retail equipment, including barcode scanner and credit card machine
Maintained a clean and organized workspace to enhance operational efficiency
Assisted with inventory management, including stocking shelves, monitoring stock levels.
Multi-Payer Cash Poster/Insurance Specialist
Allina Medical Group
10.2002 - 10.2019
Managed insurance denials by conducting follow-ups and resolving discrepancies
Verified patient information by contacting a range of insurance companies, ensuring up-to-date and accurate data
Utilized various computer systems, including Mpac, Epic, and Disc, to manage and track insurance and payment processes.