Tricia Stanley
Crawfordsville,IN
Summary
Seasoned professional with significant experience in leadership roles. Possess strong leadership skills and strategic planning abilities, adept at driving quality and enhancing overall company performance. Proven track record of ensuring operational efficiency, managing large teams, and fostering innovation. Committed to promoting a culture of integrity and excellence within organizations.
Overview
32
32
years of professional experience
Work History
VP Operational Excellence
Proactive MD
Crawfordsville, IN
01.2023 - Current
- Collect and analyze data to identify areas for improvement in operations and processes.
- Implement cost reduction initiatives to enhance profitability.
- Cultivate relationships with key stakeholders, including customers, vendors, and partners.
- Establish policies and procedures that improved operational efficiency across multiple departments.
- Develop and implement new products based on market trends and customer feedback.
- Monitor internal controls to protect assets against loss or misuse while ensuring compliance with applicable laws and regulations.
- Provide leadership during times of organizational change by managing transitions effectively.
- Develope training programs that enhanced employee engagement and job satisfaction.
- Facilitate meetings among senior executives from different divisions to share best practices.
- Implement strategic offerings to enhance company's suite of products and services.
- Evaluate compliance with regulatory requirements in the provision of healthcare services.
- Devlop and implement corrective actions to ensure adherence to standards of practice.
- Monitor performance outcomes associated with quality improvement initiatives.
- Provide educational sessions on topics such as risk management and quality assurance.
- Maintain accurate documentation regarding all activities related to auditing process.
- Perform root cause analysis when investigating potential issues or errors within the healthcare system.
- Develop tools used by staff members during audits, such as checklists or questionnaires.
- Develop and maintain departmental policies, procedures or patient care standards based on evidence-based practice guidelines or expert opinion.
- Coach and mentor direct reports to facilitate professional growth and development.
- Manage acute and chronic medical conditions, such as hypertension, diabetes, and asthma.
Director of Clinical Operations
Proactive MD
Crawfordsville, IN
10.2013 - 12.2022
- Developed and implemented operational policies to ensure compliance with all applicable regulations.
- Formulated strategies for improving clinical operations, including process optimization and workflow design.
- Provided technical expertise and advice on various aspects of clinical operations management.
- Reviewed existing protocols and developed new ones when necessary.
- Organized training sessions for staff members on topics related to clinical operations procedures.
- Resolved escalated issues from patients or their families concerning quality-of-care concerns or complaints.
- Developed strong working relationships with physicians, nurses, administrators, and other healthcare providers across multiple locations.
- Supervised a team of clinical operations professionals, providing guidance and mentorship as needed.
- Served as preceptor for students training in the field of primary care nursing.
Nurse Practitioner
Franciscan Physician Network
Crawfordsville, IN
06.1999 - 05.2013
- Delivered primary care for patients and handled diagnosis, treatment, referral for consultation, or specialty services, follow-up care, evening urgent care call and on-call emergency consultation.
- Counseled patients on lifestyle modifications to improve their overall health.
- Collaborated with physicians to coordinate optimal patient care outcomes.
- Performed minor surgical procedures such as suturing lacerations or removing skin lesions.
- Reviewed lab results and imaging studies to make accurate diagnoses and develop treatment plans.
- Supervised and mentored nursing staff and students.
- Developed and implemented a Diabetes Training Program for diabetic patients and family members
RN
Athens Primary Care
Crawfordsville, IN
01.1996 - 05.1999
- Performed physical examinations and assessments of patients' medical histories.
- Collaborated with physicians in developing patient-specific treatment plans.
- Assisted doctors during medical procedures.
- Facilitated referrals to specialists or other healthcare professionals when necessary.
- Coordinated with physicians, nurses and other healthcare professionals to ensure quality patient care.
- Educated patients and families on disease processes, medications and treatments.
RN
Franciscan Health Crawfordsville
Crawfordsville, IN
01.1993 - 01.1996
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Served on Diabetes Process Improvement Team for inpatient care
Education
DNP - Primary Care
Vanderbilt University
Nashville, TN05-2011
post MSN - Family Primary Care
Indiana University
Indianapolis, IN08-2005
MSN - Adult Primary Care
Indiana University
Indianapolis, IN05-1999
BSN - Nursing
Indiana State University
Terre Haute, IN05-1995
ASN - Nursing
Indiana State University
Terre Haute, IN05-1993
Skills
- Cross-functional team leadership
- Corporate Communications
- Direct Patient Care
- Improving clinical quality outcomes
- Staff Management
- Executive-level support
- Policy Development
- Performance Improvement
- Operational Leadership
- Clinical Leadership
- Operational Excellence
- Operations Management
Licensures and Certifications
- RN Licensure, Indiana
- Certification, Board Certified, Adult Nurse Practitioner, American Nurses Credentialing Center, 2019-2024, American Nurses Credentialing Center, 1999
- Certification, Board Certified, Family Nurse Practitioner, American Nurses Credentialing Center, 2020-2025, American Nurses Credentialing Center, 2003
Honors and Adwards
- 2009, Certificate of Recognition - Outstanding Clinical Preceptor, Indiana Wesleyan University, School of Nursing
- 2005, Who’s Who in American Nursing
- 1994, Sigma Theta Tau Honor Society
- 1991, Alpha Lambda Delta Honor Society
Research Activities
Research Assistant, Indiana University, Jan Keffer, PhD, RN, FAAN, Physician-Assisted Suicide, 01/1998 - 05/1999
Community Professional Service
- Member, South Montgomery School Corporation Health Education Advisory Council, 2006 - 2009
- Presenter, Tar Wars Program, Tobacco education and prevention program for 4th grade students in three school corporations, 2003 - 2004
Teaching Activities
- PYC 535, Primary Care of Families, Preceptor, Summer 2018, MSN, 4, 1
- PYC 532, Primary Care of Pediatrics, Preceptor, Winter 2014, MSN, 6, 1
- NU 680, Advanced Care of Adults, Clinical Faculty, Fall 2014 - Spring 2015, MSN, 7, 1
- F547, Primary Health Care of Adults, Preceptor, Spring 2010, MSN, 3, 1
- PYC 530, Primary Care of Adults, Preceptor, Spring 2009, MSN, 7, 1
- PYC 535, Primary Care of Families, Preceptor, Summer 2008, MSN, 4, 1
- N644, Management of Common Chronic & Acute Health Problems in the Family, Preceptor, Spring 2004, MSN, 7, 1
- F547, Primary Health Care of Adults, Preceptor, Fall 2001, MSN, 3, 1
Publications
Stanley, T. Gordon, J. Pilon, B., Patient and provider attributes associated with chronic obstructive pulmonary disease exacerbations., The Journal for Nurse Practitioners, 9, 1, 34-39, 2013
Presentations
- Coding Review, Access2MD Clinical Innovation Summit, 01/17/2019
- Phlebotomy Best Practices, Access2MD Clinical Innovation Summit, 01/16/2019
- Basic Suturing Workshop, Access2MD Provider Fall Conference, 10/11/2014
- Scholarly Project: Patient and Provider Attributes Associated with COPD Exacerbations in Primary Care, Sigma Theta Tau/Vanderbilt School of Nursing Scholarship Day, 05/12/2011
Activities
- American College of Healthcare Executives, 2023 - Present
- American College of Nurse Practitioners, 2005 - Present
- American Bariatric Society, 2007 - 2009
- Coalition of Advanced Practice Nurses in Indiana (CAPNI), 2000 - Present
References
References available upon request.
Timeline
VP Operational Excellence
Proactive MD
01.2023 - Current
Director of Clinical Operations
Proactive MD
10.2013 - 12.2022
Nurse Practitioner
Franciscan Physician Network
06.1999 - 05.2013
RN
Athens Primary Care
01.1996 - 05.1999
RN
Franciscan Health Crawfordsville
01.1993 - 01.1996
DNP - Primary Care
Vanderbilt University
post MSN - Family Primary Care
Indiana University
MSN - Adult Primary Care
Indiana University
BSN - Nursing
Indiana State University
ASN - Nursing
Indiana State University
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