Tricia Stevenson
Clarksville,TN
Summary
Confident Staffing Manager with deep commitment to organizational development. Driven to locate top talent through consistent prospecting and interviewing. Leverages social media knowledge and job boards to liaise with potential candidates and drive company exposure. Trained in conflict management and leadership. Skilled in CRM software, with a knack for conflict resolution, ensuring customer satisfaction and operational excellence.
Overview
11
11
years of professional experience
Work History
OTS Industrial Staffing Manager
Randstad
09.2024 - Current
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Performed sourcing, interviewing, negotiations and hiring.
- Mitigated risk factors in the recruitment process by conducting thorough background checks and reference verifications for potential candidates.
- Collaborated with marketing teams to create engaging promotions that drove sales growth in key territories.
- Analyzed market trends and competitor activities to identify new business opportunities.
Business Development
Wyatt Johnson Auto Group
06.2021 - 09.2024
- Implemented effective follow-up strategies with potential clients who expressed interest but did not initially complete a purchase, ultimately converting leads into sales revenue.
- Participated in ongoing professional development opportunities related specifically internet-based selling, staying current on best practices and industry standards for exceptional service.
- Utilized CRM software to track customer interactions and maintain accurate records of sales activity, ensuring a seamless buying process for clients.
- Managed customer service inquiries and complaints for customer satisfaction.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Maintaining company set KPI's.
Office Manager
Clarksville Auto Auction
09.2019 - 06.2021
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Streamlined payroll processes by implementing efficient timekeeping and employee data management systems.
Assistant Branch Manager
Lendmark Financial Services
01.2016 - 09.2019
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
Business Development Manager
Patriot Chevrolet
04.2014 - 01.2016
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Education
Vocational Certification -
Ashworth College
Skills
- Talent acquisition
- Recruitment strategy
- Workforce planning
- Conflict resolution
- Training programs
- Time management
- Cross-selling tactics
- Lead generation techniques
- CRM software proficiency
- Strategic prospecting
- CRM proficiency
- Social selling
- Cold calling
Timeline
OTS Industrial Staffing Manager
Randstad
09.2024 - Current
Business Development
Wyatt Johnson Auto Group
06.2021 - 09.2024
Office Manager
Clarksville Auto Auction
09.2019 - 06.2021
Assistant Branch Manager
Lendmark Financial Services
01.2016 - 09.2019
Business Development Manager
Patriot Chevrolet
04.2014 - 01.2016
Vocational Certification -
Ashworth College
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