Tricia Terry

•Helped build and prepare the store for opening. I also took apart and helped close down the store once the season had ended.

•Trained and mentored coworkers to improve customer experience and increase sales.

•Completed daily paperwork including sales, inventory, and damaged/defective items.

•Was in charge of online orders for in-store pickup and delivery.

•Ensured the store was clean and products were neatly organized.

•Followed closing and opening procedures to ensure safety.

•Used upselling and cross-selling to achieve higher sales.

•Built professional relationships with customers to improve their customer experience and to increase the chance of them coming back again.

•Ensured the store was clean and organized for a better shopping experience.

•Tracked sales and met sales goals.

•Trained, mentored, and lead my coworkers each shift to ensure customers were satisfied and improve chances of each customer returning.

• Tracked sales, waste, and tested cooking equipment each shift.

• Closed the restaurant every night by following specific procedures to ensure safety.

• Prioritized customer service, sales, and used critical thinking to improve customer experience.