Summary
Overview
Work History
Education
Skills
Timeline
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Tricia Thornton

Wilsonville,AL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

CEA

H2insight
Tampa, FL
07.2020 - 03.2024
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads.

Education

Some College (No Degree) - Accounting

Bessemer State Technical College
Bessemer, AL

Skills

  • Analytical and Critical Thinking
  • Calm Under Pressure
  • Remote Office Availability
  • Friendly, Positive Attitude
  • Task Prioritization
  • Excellent Communication
  • Organization and Time Management

Timeline

CEA

H2insight
07.2020 - 03.2024

Some College (No Degree) - Accounting

Bessemer State Technical College

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Tricia Thornton