Tricia Thornton
Wilsonville,AL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
CEA
H2insight
Tampa, FL
07.2020 - 03.2024
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Worked well with automatic computer dialing and proprietary software to manage daily call loads.
Education
Some College (No Degree) - Accounting
Bessemer State Technical College
Bessemer, ALSkills
- Analytical and Critical Thinking
- Calm Under Pressure
- Remote Office Availability
- Friendly, Positive Attitude
- Task Prioritization
- Excellent Communication
- Organization and Time Management
Timeline
CEA
H2insight
07.2020 - 03.2024
Some College (No Degree) - Accounting
Bessemer State Technical College