Tricia Wagner
Wellston,OK
Summary
Highly-motivated law enforcement profession with 23 years experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills.
Overview
24
24
years of professional experience
Work History
Community Parole Officer
State Of Colorado Department Of Corrections
Colorado Springs, C0
11.2017 - Current
- Arranged substance abuse rehabilitation for offenders.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Performed routine home inspections and drug tests for offenders on parole.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained excellent attendance record, consistently arriving to work on time
- Prepared variety of different written communications, reports and documents
Jail Deputy
La Plata County Sheriff's Department
Durango , CO
06.2017 - 11.2017
- Utilized weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Oversaw conduct of 50 prisoners to prevent escapes or violent behavior.
- Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 50 inmates simultaneously.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Examined incoming and outgoing mail to detect contraband.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
School Security Officer
Durango School District 9-R
Durango, CO
09.2016 - 05.2017
- Notified police, fire department and emergency services of on-campus incidents.
- Served as initial contact for campus visitors and provided directions to specific buildings, and events.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Utilized radio, and telephone communications equipment to contact other on-campus personnel and external authorities.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Bank Teller
Bank Of The San Juans
Durango, CO
11.2015 - 05.2017
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Counted and packaged currency and coins.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted customers with compromised debit cards and issued new credentials.
- Sold and cross-sold bank products to new and existing customers.
- Removed mutilated currency from circulation.
- Provided customer records, account statements and copies of checks.
- Audited fellow teller currency to contribute to dual-control procedures.
- Reconciled cash drawer and resolved discrepancies.
Police Officer, Uniformed Road Patrol/Police Detective
Durango Police Deparment
Durango, CO
06.1999 - 11.2015
- Patrolled assigned areas to prevent and detect roadway crimes.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted thorough investigations of serious injury and fatality traffic accidents.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Spearheaded investigations into Property crimes, and Assaults.
Education
No Degree - Law Enforcement
Pueblo Community College
Durango, CO06.1999
Skills
- Reading Comprehension
- Assessment Tools
- Intake Interview
- Searches and Seizures
- Complex Problem-Solving
- Parole Board Hearings
- Critical Thinking
- Active Listening
- Data Entry
Additional Information
I am a loyal employee. I am ready to start my second career. I am looking forward to working in a professional and fun environment. I like to learn new things.
Timeline
Community Parole Officer
State Of Colorado Department Of Corrections
11.2017 - Current
Jail Deputy
La Plata County Sheriff's Department
06.2017 - 11.2017
School Security Officer
Durango School District 9-R
09.2016 - 05.2017
Bank Teller
Bank Of The San Juans
11.2015 - 05.2017
Police Officer, Uniformed Road Patrol/Police Detective
Durango Police Deparment
06.1999 - 11.2015
No Degree - Law Enforcement
Pueblo Community College
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