Tricia Williams
Aberdeen,USA
Summary
Administrative professional with expertise in medical transcription and compliance file management. Proven ability to thrive in fast-paced environments while managing multiple assignments efficiently. Strong computer skills in Microsoft Office, Outlook, Slack, and Teams enhance productivity. Recognized for dependability and a commitment to exceeding expectations. Results-driven individual with extensive experience in compliance management and leadership. Known for analytical skills and a proactive approach, contributing to superior documentation practices and employee training initiatives. Highly organized professional with a strong background in medical transcription and compliance management. Expertise in maintaining confidentiality and accuracy, ensuring timely delivery of documentation and reports. Detail-oriented professional with strong customer service and communication skills. Proven ability to maintain accurate documentation and ensure compliance, while managing multiple projects under pressure.
Overview
16
16
years of professional experience
Work History
Expiring Documents Specialist IV
TotalMed Staffing
Southern Pines, NC
10.2021 - 08.2025
- Maintain 100% KPI quality items per week with a minimum of 60% 18+ quality items per week.
- Maintain 200+ item report analysis.
- Maintain internal and external level confidentiality.
- Monitor and maintain accurate and timely documentation.
- Strong customer service skills.
- Exhibit excellent communication skills both internally and externally.
- Excellent analytical skills, detail oriented and proactive approach to problem solving.
- Strong leadership qualities and skills.
- Strong organizational skills.
- Strong multitasking skills.
- Ability to organize and prioritize multiple projects and work under pressure in a fast-paced environment while maintaining a professional and positive attitude.
- Demonstrate expertise in both onboarding and compliance functions.
- Responsibilities included (but not limited to) scheduling pre-employment screenings, background checks and medical testing, obtaining all medical items needed, assisting in renewing mandatory certification(s) and license(s), and medical competency exams.
- Assist in training new employees on compliance processes.
- Proficient with all Microsoft Office programs.
- Proficient with Outlook, Slack and Teams.
- Developed coding system to track file documents and files.
- Collaborated with colleagues to facilitate consistency of documentation practices across company.
- Utilized word processing software to write and revise documents.
- Faxed or emailed documents to requesting parties and returned records to proper files upon completion.
- Coordinated current and archived document access requests for staff.
Lead Medical Transcriptionist
Pinehurst Family Care Center
Pinehurst, NC
09.2009 - 09.2021
- Achieved nine Super Star Awards for excellence in records management.
- Maintained accuracy by verifying completed files and correcting errors promptly.
- Collaborated with medical providers to resolve documentation issues effectively.
- Transcribed dictation into detailed medical reports, including histories and discharge summaries.
- Created accurate EMR updates, documenting patient visit notes and treatment information.
- Entered laboratory test results into patient records, ensuring precise record-keeping.
- Optimized physician records for new patients while updating older medical information.
- Produced professional documentation from various medical offices, ensuring error-free output.
Education
HIGH SCHOOL DIPLOMA -
Pinecrest High School
Southern Pines06.2008
Skills
- Medical transcription and compliance management
- Customer service and communication
- Analytical thinking and problem solving
- Leadership and organizational skills
- Multitasking and time management
- Microsoft Office Suite expertise
- Outlook and Teams coordination
- Slack collaboration and team synergy
- Process improvement and error correction
- Regulatory compliance and document management
- Data analysis and records optimization
- Attention to detail and effective communication
- Training and development strategies
- Coaching and mentoring techniques
Awards
- Super Star Award Given nine times by the company.
- Client Recognitions Recognitions from top clients given five times.
References
- Toni Gavin, 630-235-6373, Quality/Compliance Leader
- Lexi Johnson, 715-281-6410, Quality/Compliance Leader
- Jessica Smillie, 920-637-4600, Specialty Compliance Team Lead
- Jeremy Erspamer, 920-420-4405, Manager of One Day Doors & Closets
References
References available upon request.
Timeline
Expiring Documents Specialist IV
TotalMed Staffing
10.2021 - 08.2025
Lead Medical Transcriptionist
Pinehurst Family Care Center
09.2009 - 09.2021
HIGH SCHOOL DIPLOMA -
Pinecrest High School
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