Tricia Young
Midvale,UT.
Summary
Organized and dependable candidate with proven to deliver exemplary level of service. Problem solver and excellent communicator. Able to manage multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Medical Home Care Coordinator/Lactation Specialist
Willow Creek Pediatrics
2018.05 - Current
- Provide coordination services as part of an integrated medical and behavioral health team.
- Complete Prior Authorizations to insurance companies for medications and office visits.
- Prepare medically complex patients for future office visits.
- Perform Spirometry testing and educate patients on the use of inhalers.
- Consult and provide lactation support to Breast Feeding mothers and monitor new mothers for Post Partum Depression.
- Work directly with the Psychiatry fellows and assist with scheduling and resources for their patients.
- Assist the Psychologist with scheduling appointments, patient documentation, and patient communication.
- Created customized care plans, working with clinic staff and families to assess and meet individual needs.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Medical Assistant
Willow Creek Pediatrics
2012.08 - 2017.05
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Homemaker
2011.08 - 2012.07
Receptionist
Willow Creek Pediatrics
2008.10 - 2011.08
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Homemaker
2006.06 - 2008.10
Account Specialist/Charge Entry/Courier
Wasatch Pediatrics Billing Office
2000.02 - 2006.06
- Reconciled customer accounts and identified discrepancies for further investigation.
- Set up new customer accounts and updated existing profiles with latest information.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Transported inner office files to five of the offices in the Salt Lake Valley.
Education
Bachelor of Nursing - Nursing
Eagle Gate College
08.2025
undefined
Salt Lake Community College
2004
Skills
- Operational Procedures
- Treatment Options
- Client Correspondence
- Process Knowledge
- Critical Thinking
- Patient Appointment Management
- New Hire Training
- Patient Health Information Access
- Independent self starter
- Able to handle high-stress situations
Timeline
Medical Home Care Coordinator/Lactation Specialist
Willow Creek Pediatrics
2018.05 - Current
Medical Assistant
Willow Creek Pediatrics
2012.08 - 2017.05
Homemaker
2011.08 - 2012.07
Receptionist
Willow Creek Pediatrics
2008.10 - 2011.08
Homemaker
2006.06 - 2008.10
Account Specialist/Charge Entry/Courier
Wasatch Pediatrics Billing Office
2000.02 - 2006.06
Bachelor of Nursing - Nursing
Eagle Gate College
undefined
Salt Lake Community College
Similar Profiles
Sara GreenSara Green
Receptionist at Wasatch Pediatrics - Willow CreekReceptionist at Wasatch Pediatrics - Willow Creek
Dennis LearnerDennis Learner
PROSTORAGE SELF-STORAGE MGR, CONTRACTUAL MANAGEMENT at CHRISTMAS FARM RESORT, STONEFORT INN, INN ON CHURCH, MEADOW CREEK MOUNTAIN RESORT, VUE WINE BAR, WILLOW CREEKPROSTORAGE SELF-STORAGE MGR, CONTRACTUAL MANAGEMENT at CHRISTMAS FARM RESORT, STONEFORT INN, INN ON CHURCH, MEADOW CREEK MOUNTAIN RESORT, VUE WINE BAR, WILLOW CREEK
Abigail ThompsonAbigail Thompson
Clinical Rotation at Pediatrics, Timber Creek PediatricsClinical Rotation at Pediatrics, Timber Creek Pediatrics