Tricia Ann Heisler
Corpus Christi,TX
Overview
23
23
years of professional experience
Summary
Dynamic sales professional with a proven track record at Optimum RV, adept in business development and customer service. Excelled in creating revenue opportunities and fostering client relationships through expert product knowledge and empathy. Achieved significant sales growth by leveraging strong negotiation skills and a goal-oriented mindset, ensuring customer satisfaction and repeat business.
Work History
RV Sales Associate
Optimum RV
03.2023 - Current
- Maximized revenue opportunities through strategic upselling of accessories, warranties, insurance policies, and other value-added services.
- Optimized communication channels between departments, streamlining operations related to sales transactions and post-sale services.
- Supported a positive work environment that fostered collaboration among team members, driving excellence across the sales department.
- Quickly built rapport with customers using active listening skills.
Realtor
LPT Realty
09.2021 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Furniture Sales Associate
La-Z-Boy Furniture
06.2020 - 02.2021
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
RV Sales Manager
Bishop RV LLC
01.2011 - 06.2020
- Increased sales through targeted upselling of complementary products and services.
- Optimized communication channels between departments, streamlining operations related to sales transactions and post-sale services.
- Promoted a cohesive work environment, leading to operational excellence.
- Developed rapport with customers quickly using active listening skills while addressing inquiries or concerns professionally during the sales process.
Furniture Sales Associate
Furniture Factory
01.2007 - 12.2010
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Store Manager
Country Farms LLC
09.2001 - 12.2006
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Corvallis High School
Corvallis, ORSkills
- Strong negotiation skills
- Empathy and patience
- Goal-oriented mindset
- Inventory management
- Sales strategy development
- Lead prospecting
- Business development
- Expert product knowledge
- Contract negotiation
- Prospecting clients
- Finance
- CRM tracking
- Closing deals
- Sales process oversight
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Strong communication and interpersonal skills
- Problem-solving abilities
- Multitasking Abilities
- Adaptable and flexible
- Excellent communication
- Team cooperation
- Organizational skills
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Positive customer engagement
- Decision-making
- Cash handling
- Detail-oriented
- Goal driven
- Relationship building
- Store operations
- Flexible hours
- Organization
- Inventory and stocking
- Team building
- Store organization
- Purchase orders
- Engaging with diverse customers
- Adaptability
- Product and service sales
- Meeting sales goals
- Exceeding customer expectations
- Telephone etiquette
- Professional demeanor
Timeline
RV Sales Associate
Optimum RV
03.2023 - Current
Realtor
LPT Realty
09.2021 - Current
Furniture Sales Associate
La-Z-Boy Furniture
06.2020 - 02.2021
RV Sales Manager
Bishop RV LLC
01.2011 - 06.2020
Furniture Sales Associate
Furniture Factory
01.2007 - 12.2010
Store Manager
Country Farms LLC
09.2001 - 12.2006
High School Diploma -
Corvallis High School
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