TRICIA L. SEVERINO
Jacksonville Beach,FL
Summary
Driven and resourceful administrative professional with 10+ years of experience enhancing executive productivity. Expertly assists executives with professional tasks such as travel management, budgeting, and schedule coordination using exceptional interpersonal skills. Track record of successfully managing high-volume workloads in rapidly changing environments.
Overview
10
10
years of professional experience
Work History
Executive Administrative Assistant – International Media and Digital Operations
PGA TOUR
10.2022 - Current
- Efficient in administrative tasks such as arranging travel (domestic and international) and coordinating complex schedules of multiple senior leaders
- Accurately completes complicated expense reports with multiple currencies
- Maintain excellent written correspondence for corporate leadership
- Provide coaching, mentoring, and cross-functional conflict-resolution support to staff
- Comfortable dealing with people and employees at all levels within organization
- Demonstrates common sense, maturity, and a professional demeanor
- A quick learner, flexible, and able to commit to working additional hours as needed to complete critical deadlines
- Created and implemented building and security processes and protocols for high-worth partners.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
Executive Administrative Assistant – Business Development
PGA TOUR
06.2018 - 10.2022
- Proficient at prioritizing multiple projects and tasks simultaneously with a positive attitude and strong work ethic
- Ability to quickly assess a situation and determine the best outcome confidently
- Coordinated and booked airfare, hotel, and ground transportation and prepared itinerary to facilitate successful trips
- Seamlessly interacted with colleagues to plan and complete special projects and events.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
Executive Assistant to CEO and CFO
Borland-Groover Clinic
02.2017 - 06.2018
- Provided administrative assistance and executive concierge support to the CEO and CFO of the leading gastroenterology practice in North Florida
- Expertly handled complex personal and professional schedules for both executives and multiple doctors.
- Wrote all executive correspondence to physicians, employees, vendors, and government officials
- Processed financial, medical, and expense reports and executed special projects such as designing and implementing company customer-based training initiatives and leadership programs.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Executive Assistant to the Board of the Mount Vernon Ladies Association
George Washington’s Mount Vernon
04.2015 - 02.2017
- Provided administrative and executive-level support to the Regent and the Board of the Mount Vernon Ladies Association
- Gained institutional knowledge of the oldest historic preservation association in the nation while serving as a liaison between the senior executive staff and the Association’s members
- Planned and executed all logistics for bi-annual Councils and committee meetings
- Created meeting agendas, and collaborative presentations and worked with external vendors and internal departments to produce intricate, large-scale events with an annual budget of $2.5M
- Managed volunteer corps for events and support needs
- Expertly wrote all Board correspondence including committee meeting minutes
- Compiled, edited, and published the 365-page board meeting minutes for the institutional archives.
- Served as a liaison between departments and the Board to facilitate effective communication throughout the company.
Senior Sales Manager
Willard InterContinental Hotel
07.2014 - 08.2015
- Managed the highest revenue-producing segment in the hotel, producing over $4 million per year.
- Handled logistical planning for conferences and events from 25 to 300 attendees.
- Negotiated contracts, organized event details, and provided detailed instructions for staff execution
- Strategically crafted detailed proposals, contracts, and presentations
- Developed meticulous client records to establish a system for building and maintaining a loyal customer base
- Created training and leadership strategies for new managers working in a sophisticated, historic environment.
Education
Associate of Applied Science - Business And Hospitality
Columbus State Community College
Columbus, OHSkills
- Strong Written and Oral Communication
- Sophisticated Client Management and Organizational Abilities
- Expertly Handles Complex Scheduling and Travel Management
- Information Confidentiality
- Strong Problem Solver
- Conflict Management Skills
- High Level of Business and Emotional Intelligence
Timeline
Executive Administrative Assistant – International Media and Digital Operations
PGA TOUR
10.2022 - Current
Executive Administrative Assistant – Business Development
PGA TOUR
06.2018 - 10.2022
Executive Assistant to CEO and CFO
Borland-Groover Clinic
02.2017 - 06.2018
Executive Assistant to the Board of the Mount Vernon Ladies Association
George Washington’s Mount Vernon
04.2015 - 02.2017
Senior Sales Manager
Willard InterContinental Hotel
07.2014 - 08.2015
Associate of Applied Science - Business And Hospitality
Columbus State Community College
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