Tricia Louann Ignacio
Spring,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Packer
Roger Ward North American
Killeen, TX
05.2023 - 07.2023
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
- Maintained records of shipments, returns, and damages.
- Inspected packages for accuracy and completeness before shipping.
Production Worker
Tesla
Austin, TX
01.2023 - 05.2023
- Assisted in setting up production lines for manufacturing processes.
- Monitored production line operations to ensure efficiency and accuracy.
- Cleaned up work area at end of shift to maintain safe working environment.
- Worked on production line doing sealant and patching of cars
- Worked assembly line to ensure cars are prepared for next station
- Utilize specialized tools such as scuff pads, wire brushes, paint scrapers and electric drills.
Beauty Advisor
Dillard's
Killeen, TX
07.2022 - 01.2023
- Provided customers with product advice and recommendations based on their individual needs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
Receptionist
Planet 13 Las Vegas
Las Vegas, NV
04.2021 - 06.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2011
Skills
- Product Packaging
- Packaging Documents
- Order Fulfillment
- Material Handling
- Product Knowledge
- Inbound and Outbound Calling
- Appointment Scheduling
- Cleaning And Sanitization
- Quick-Learning
Certification
- Life insurance license
Timeline
Packer
Roger Ward North American
05.2023 - 07.2023
Production Worker
Tesla
01.2023 - 05.2023
Beauty Advisor
Dillard's
07.2022 - 01.2023
Receptionist
Planet 13 Las Vegas
04.2021 - 06.2022
High School Diploma -
Penn Foster Career School
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