TRICIA N. SMITH
Camarillo,CA
Summary
Qualified/Licensed Esthetician graduate (2019) and emerging professional devoted to building industry career and working with top-notch professionals. Enthusiastic about developing long-lasting relationships and learning from top teams. Eager to learn operations from ground up and positively impact organization. Clear communicator and strong collaborator with great problem-solving abilities. Resolves problems quickly with high levels of customer service and polished approach. Current availability is as follows: Mondays, Tuesdays, Wednesdays, and Thursdays 9:00am until 3:00pm, Fridays from 9:30am-3:00pm, and then again from 4:00 until close. Completely open on weekends. Please contact to meet in whatever fashion that is preferred.
Overview
6
6
years of professional experience
Work History
Volunteer Manager on Duty/Cashier Team Lead
Cat’s Cradle Rescue Thrift Store
Ventura , CA
08.2017 - 09.2021
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Adhered to safety guidelines to maintain total compliance.
- Developed schedules for up to 5 employees per shift.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Operated POS cash register and equipment to collect payments.
Licensed Esthetician
Salon Of The Oaks (Closed Due To Covid)
Thousand Oaks , CA
12.2019 - 03.2021
- Performed basic and specialized facials, chemical peels, extractions, microdermabrasion, pressure point massage, acne treatments, waxing, high frequency, micro-current, galvanic, ultrasonic scrubbing and ultrasonic massage.
- Performed waxing, gentle exfoliation to improve overall skin condition.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Suggested appropriate therapy based on current health of client.
- Discussed procedures and treatment options with clients.
- Fostered friendly, warm and exceptional customer experience.
- Performed special anti-oxidant, acne and microdermabrasion facial services.
- Welcomed clients arriving for appointments.
- Recommended retail products for at-home use.
- Educated patients on treatment options.
- Developed individualized, therapeutic skin care programs.
- Sterilized equipment for patient treatments.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Stocked treatment rooms with proper supplies.
Student Esthetician
Lu Ross Academy
Ventura , Ca
01.2019 - 05.2019
- Performed basic and specialized facials, chemical peels, extractions, microdermabrasion, pressure point massage, acne treatments, high frequency, micro-current, galvanic, ultrasonic scrubbing and ultrasonic massage.
- Performed daily fundamental sanitization, equipment/instrument maintenance and care as well as onsite laundry.
- GPA Average 97.5.
- Perfect Attendance for entire duration of program.
- Removed hair via, waxing, and tweezing.
- Assessed and accommodated guests needs and assessed physical health.
- Consistently received positive performance reviews from guests.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining skin health.
- Educated clients about products and self-maintenance for healthy skin based on needs and preferences.
- Tutored other other classmates in bookwork, understanding, as well as in-person help (on me) at their homes at no cost, to assure passing State Board, written as well as practical examinations.
Education
PCA Skin Certified Professional in Chemical Peels, Science And Applications Aesthetics International Certified in Chemical Peels Using Ayur-Medic With Dermafile Certified in Dermalogica Pro Power Peel Certified in South Seas Tanning, Sunless Tanning -
Lu Ross Academy
Ventura, CA05.2019
Skills
- Service management
- Written and oral communication
- New employee training
- Staff scheduling
- Quality assurance
- Business administration
- Creative merchandising
- Sales and marketing
- Strategic planning
- Training & Development
Timeline
Licensed Esthetician
Salon Of The Oaks (Closed Due To Covid)
12.2019 - 03.2021
Student Esthetician
Lu Ross Academy
01.2019 - 05.2019
Volunteer Manager on Duty/Cashier Team Lead
Cat’s Cradle Rescue Thrift Store
08.2017 - 09.2021
PCA Skin Certified Professional in Chemical Peels, Science And Applications Aesthetics International Certified in Chemical Peels Using Ayur-Medic With Dermafile Certified in Dermalogica Pro Power Peel Certified in South Seas Tanning, Sunless Tanning -
Lu Ross Academy
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