Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Tricy Rains

Covington,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking server with skills in food preparation, cleaning and supply management. Focused on food safety and quick service for customers. Motivated Kitchen Hand consistently lifts heavy loads, stands for long periods and handles various cleaning tasks. Valuable and committed individual with strong understanding of food safety measures. Dependable, on-time and dedicated to good performance. Outgoing college student pursuing flexible part-time employment with weekend and evening shift options.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kitchen Staff Member

Chris
Crestview Hills, KY
08.2023 - Current
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Moved smoothly between different cooking stations to assist with meal preparations.
  • Adhered to established sanitation standards while preparing food items.
  • Consistently maintained high standards of personal hygiene during shifts.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Received, rotated and replenished kitchen stock for team members.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed health and safety guidelines for food preparation and service.
  • Prevented spoilage or cross-contamination by storing food in designated containers and areas.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.

Greater's

Tory Burch
Covington, KY
06.2023 - 08.2023
  • Served and scooped ice cream, following sizing specifications.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Operated cash register to collect payments from customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Cleaned counters, tables and fountain equipment, following quality checkpoints.
  • Cleaned tables, chairs and dining areas after customer use.
  • Scooped ice cream for sundaes and made milkshakes for patrons.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Restocked supplies of napkins, straws, spoons and other items as needed.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Understood and followed oral and written directions.

Wendy's

Wendy's
Independence, KY
07.2021 - 09.2021
  • Completed day-to-day duties accurately and efficiently.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
  • Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.
  • Drove team success by quickly completing assigned tasks.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Checked order accuracy prior to serving it to the customer.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Verified orders and bagged items for easy transport.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Restocked supplies, removed trash and cleaned areas.
  • Delivered quality products within specified time frames while adhering to company standards.
  • Served food quickly for positive guest experiences.
  • Delivered food and drink items quickly to help minimize customer wait times.
  • Replenished supplies in areas throughout kitchen and dining rooms for customer satisfaction.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Handled food safely to protect customers from cross-contamination or illness risks.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Organized and restocked supplies to support operations and team productivity.
  • Ensured compliance with health regulations by following proper sanitation procedures.
  • Prepared food items according to recipes and menu specifications.
  • Replenished supplies in kitchen, behind counter and at dining room stations to meet expected demands.
  • Maintained a clean work area throughout the shift.
  • Conducted regular cleaning duties such as sweeping floors and washing dishes.

Education

High School Diploma -

Simon Kenton High School
Independence, KY
05-2023

Skills

  • Interpersonal Communication
  • Flexible and Adaptable
  • Supervision and Leadership
  • Kitchen Cleaning and Maintenance
  • Punctual and Reliable
  • Equipment Cleaning
  • Food Quality Standards
  • Surface Cleaning
  • Health Code Compliance
  • Food Preparation
  • Cleaning and Sanitizing
  • Ingredient Preparation
  • Order Accuracy
  • Active Listening
  • Social Perceptiveness
  • Basic Math
  • Problem Resolution
  • Cultural Awareness
  • Workplace Health and Safety
  • Positive Attitude
  • Effective Customer Communication
  • Dedicated Work Ethic
  • Complex Problem-Solving
  • Sanitation and Sterilization Procedures
  • Heavy Lifting
  • Team Collaboration

Affiliations

  • I go to college while working a part-time job in the cafeteria at Thomas More University. I also attend a bible discussion group every Wednesday and do fun activities with them outside of school! I spend time with friends and family on weekends as well.

Accomplishments

  • I got almost all A's my first semester of college. I only had one B.
  • I graduated in the Cum Laude section of my graduating class. I also received an 18,000 scholarship to attend Thomas More University because of my hard work academically in high school!

Certification

  • I earned the Northern Kentucky Essential Skills award in May 2023. I have successfully demonstrated essential skills readiness in the areas of adaptability, diligence, initiative, knowledge, reliability, and working well with others.
  • I also am certified to help in First Aid if need be.

Languages

English
Professional

Timeline

Kitchen Staff Member

Chris
08.2023 - Current

Greater's

Tory Burch
06.2023 - 08.2023

Wendy's

Wendy's
07.2021 - 09.2021

High School Diploma -

Simon Kenton High School

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Tricy Rains