Summary
Overview
Work History
Education
Skills
Certification
Languages
Traits
Timeline
Generic

Triesa White

Denver,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Bark Mobile

Arturo Padilla
2021 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Secretary

McLeod construction
08.2019 - 01.2021
  • Typing up invoices Customer service Answering telephone calls, and emails Translating for the employees as well as employers and customers handed out checks & filing papers Appropriately escalate customer issues to a manager

Customer Service Representative

Gutter guard
05.2014 - 03.2018
  • Telemarketing, service calls, Answering telephone calls, emails, and chats in a fast-paced call center environment Accurately document and process customer claims in appropriate systems Escalated customer concerns Answering telephone calls, emails, and chats in a fast-paced call center environment Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Comply with requirements surrounding confidential information and personal information Utilize knowledge base and training to answer customer questions accurately Answer telephone calls promptly and in a polite and professional manner Train end-users on how to use company software products and systems Follow all required scripts, policies, and procedures Comply with requirements and rules Appropriately escalate customer issues to management Utilize knowledge base and training to answer customer questions accurately Answer telephone calls promptly and in a polite and professional manner

Education

Certificate - Language arts Spanish I & II

Independence Community College ICC
Independence, KS
01.2003

Diploma - General

Neodesha High
Neodesha, KS
06.2000

Skills

  • Time Management
  • Active Listening
  • Multitasking
  • Quick learner
  • Bilingual

Certification

  • Language Arts Spanish I & II
  • ICC Independence community college
  • March 2000
  • General

Languages

Spanish
Professional Working

Traits

  • Flexible
  • I am able to adapt to new requirements, situations, or environments.
  • Friendly
  • I am cheerful, kind, polite, and interested in what others have to say.
  • Dependable
  • I can be counted on to complete whatever task, objective, or job is needed.
  • Hardworking
  • I put my best effort into everything I do.
  • Dedicated
  • I am committed to the company's success and loyal to the people and things I believe in.

Timeline

Secretary

McLeod construction
08.2019 - 01.2021

Customer Service Representative

Gutter guard
05.2014 - 03.2018

Certificate - Language arts Spanish I & II

Independence Community College ICC

Diploma - General

Neodesha High

Bark Mobile

Arturo Padilla
2021 - 11.2023

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