Triet Nguyen

Randolph,MA

Summary

Economics graduate with practical experience in data analysis, reporting, and operational strategy across various industries. Proficient in SQL, Python, Tableau, and Excel, with a proven ability to create performance reports, KPI dashboards, and data workflows that enhance decision-making. Aiming for an entry-level data or business analyst position to leverage analytical skills for tangible business outcomes.

Overview

years of professional experience

Work History

Public Safety Officer

Fisher College

Boston , MA

08.2023 - 08.2024

Compiled and maintained incident data reports that enabled leadership to identify security trends and inform operational compliance decisions
Applied structured risk assessment frameworks to evaluate situational data under time-sensitive conditions, ensuring consistent and accurate outcomes
Communicated statistical findings and trend analyses to supervisors and external stakeholders, enhancing strategic planning efforts
Designed reporting protocols that streamlined conversion of field data into structured digital compliance records, improving data accessibility

Community Associate

SPACES

Boston, Massachusetts

07.2021 - 04.2022

Monitored community metrics, operational KPIs, and budget data to evaluate performance across national sites
Produced scorecards and progress reports for senior management to track sales activity and presenter effectiveness
Identified performance trends and surfaced actionable insights to support database segmentation and marketing program evaluation
Facilitated cross-functional communication between leadership and partners to align data reporting standards and operational goals

Customer Service Associate

Home Depot

Quincy, Massachusetts

12.2019 - 04.2020

Processed high volumes of transactional data with precision, resolving discrepancies across financial and inventory records
Analyzed customer preference patterns to deliver product recommendations, contributing to measurable upsell performance
Generated daily reconciliation reports to maintain data integrity between POS systems and physical inventory
Identified sales trends to optimize front-end stocking logistics and improve floor efficiency

Office Assistant

Viet-Net Travel Inc.

Boston, Massachusetts

09.2017 - 03.2020

Developed improved data organization workflows that reduced reporting errors and eliminated redundant entries
Maintained and analyzed operational datasets and inventory records to support accurate administrative reporting
Tracked weekly booking and scheduling data to help management forecast seasonal demand and allocate resources efficiently
Segmented client travel history database to enable targeted marketing outreach and performance tracking

Education

Bachelor of Arts - Economics

University of Massachusetts, Boston

Boston, MA

05-2025

Skills

Analytics & Visualization: SQL, Tableau, Power BI, Excel (Advanced), Google Sheets, Dashboard Development, KPI Reporting
Programming & Statistics: Python, R, Statistical Analysis, Econometrics, Predictive Modeling

Business Intelligence: Database Segmentation, Sales Performance Tracking, Process Documentation, AI-Enabled Analytics
Soft Skills: Cross-Functional Communication, Data Quality Assurance, Remote Collaboration, Analytical Problem-Solving

Timeline