Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Trimeka Johnson-Fitzpatrick

Waxahachie,TX

Summary

A seasoned server with a proven track record at Hearsay Arlington, I excel in high-volume dining environments, showcasing exceptional customer service and strong work ethic. Skilled in POS operation and cash handling, I've significantly enhanced guest experiences through effective team collaboration and hospitality service expertise, fostering repeat business and maintaining high cleanliness standards.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Server

Beto and Son

Server

Hearsay Arlington
01.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Saltgrass Steakhouse
12.2022 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Micocina Restaurant
02.2022 - 12.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Woodlands American Grill
01.2020 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma - General Studies

North Desoto
Stonewall, LA
05.2000

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Order accuracy
  • Food safety practices
  • Suggestive selling
  • Point of sale operation
  • Dining area maintenance
  • Tableside etiquette
  • Task prioritization
  • Table setting

Certification

TABC

FOOD HANDLERS

Timeline

Server

Hearsay Arlington
01.2023 - 07.2024

Server

Saltgrass Steakhouse
12.2022 - 01.2023

Server

Micocina Restaurant
02.2022 - 12.2022

Server

Woodlands American Grill
01.2020 - 12.2022

Server

Beto and Son

High School Diploma - General Studies

North Desoto
Trimeka Johnson-Fitzpatrick