Trina Adkins Varrell
Manager
Weeki Wachee,FL
Summary
Responsible professional with experience in retail operations, personnel management, and customer service. Proven success in leading high-performance teams and developing customer-centric strategies to push sales and increase customer loyalty. Skilled at driving process and policy optimization, streamlining operations, and utilizing data-driven insights to increase efficiency. Provide team members with the knowledge and tools to succeed in fast-paced environments. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Circle K
12.2024 - Current
- Led team in achieving operational goals through effective resource allocation and workflow management.
- Developed training programs to enhance staff skills and improve overall team performance.
- Implemented strategic initiatives to optimize inventory management and reduce costs.
- Analyzed performance metrics to identify areas for process improvement and efficiency gains.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Store Manager
7-11
10.2020 - 04.2024
- Provided leadership and motivation to team members to increase productivity and efficiency within the store
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
- Interviewed and hired prospective employees according to team needs
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly
- Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements
- Prepared staff work schedules and assigned specific duties
- Reviewed financial statements, sales reports, and other performance data to measure productivity.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Recruited, trained and supervised new employees.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed orders to restock shelves.
- Organized promotional events to increase product awareness.
- Maintained accurate records of employee performance reviews.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Updated POS system with new products and promotional offers.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Updated and maintained store signage and displays.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Trained and mentored associates to teach daily tasks and procedures.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented campaigns and promotions to help with developing goods and services.
GM Support Manager
Wal-Mart
10.2010 - 05.2021
- Ensured accuracy in price tags throughout the store by conducting regular price checks against competitors' prices
- Managed the selection process for new products by evaluating pricing, quality control standards, market demand
- Resolved customer issues efficiently while maintaining a high level of customer satisfaction
- Managed the setup of seasonal promotions across retail outlets according to planograms
- Executed store audits to evaluate product placement, signage accuracy, stock availability
- Utilized effective communication skills to build relationships with vendors and suppliers
- Led and directed team members on effective methods, operations and procedures
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Set and recommended mark-up rates, mark-down rates and selling prices for merchandise
- Designed displays to make store experience interactive and engaging
- Assisted customers in selecting appropriate items based on their individual needs
- Provided staff training on new merchandise arrivals or changes in policy and procedures.
- Ensured compliance with applicable laws and regulations related to labor relations activities within the organization.
- Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Collaborated with senior management on strategic planning initiatives.
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Monitored employee performance, providing feedback on progress towards desired outcomes.
- Supervised employees through planning, assignments, and direction.
- Trained employees on duties, policies and procedures.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Plant City High School
Plant City, FL05-1988
Skills
- Maximizing Profitability
- Accurate Cash Handling
- Order Management
- Staff Management
- Employee Motivation
- Goals and Performance
- Customer Service
- Inventory Management
- Leadership Development
- Multitasking and Organization
- Employee Training
- Retail Inventory Management
- Loss Prevention
- Store Merchandising
- Payroll Management
- Operations Management
- POS Systems
- Supply Ordering
- Team Development
- Shift Scheduling
- Bank and Safe Deposits
- Retail Merchandise Quality Standards
- Pricing Strategies
- Sales Strategies
- Team Building and Leadership
- Recruiting and Hiring
- Cash Management
- Employee Terminations
- Store Opening and Closing
- Operational Efficiency
- Team motivation
- Budget Development
- Relationship building and management
- Documentation And Reporting
- Product Merchandising
- Policies and Procedures
- Employee supervision and motivation
- Problem-Solving
Timeline
Assistant Manager
Circle K
12.2024 - Current
Store Manager
7-11
10.2020 - 04.2024
GM Support Manager
Wal-Mart
10.2010 - 05.2021
High School Diploma -
Plant City High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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