Summary
Overview
Work History
Education
Skills
Timeline
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Trina Arbaugh

Oak Hill,Ohio

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Receptionist

Holzer Health System
Bidwell, OH
06.2023 - 12.2023
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated and recorded patient information to maintain accounts.
  • Maintained an organized filing system of confidential patient information in accordance with company policy and HIPAA Guidlines.

Office Assistant

Don's Auto Sales
Bremen, OH
02.2008 - 12.2021
  • Answered phone calls and welcomed visitors to office.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Dispersed incoming mail to correct recipients throughout office.
  • Answered telephones, directed calls, and took messages.
  • Delivered messages and ran errands.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Education

GED -

Ohio Board of Education
Columbus, OH
08-2021

Skills

  • Office Management
  • Administrative Support
  • Data Entry
  • Clerical Support
  • Scheduling
  • Bookkeeping
  • Scheduling Appointments
  • Certified Microsoft Office Specialist
  • Basic Accounting
  • Positive and Professional
  • Multi-Line Telephone Skills
  • Documentation and Reporting
  • PC Proficient
  • Office Administration
  • Organization Skills
  • Time Management
  • Meticulous and Organized

Timeline

Receptionist

Holzer Health System
06.2023 - 12.2023

Office Assistant

Don's Auto Sales
02.2008 - 12.2021

GED -

Ohio Board of Education

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Trina Arbaugh