Trina Armijo
Phoenix,AZ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bistro Clerk
AJ's Fine Foods
Phoenix, AZ
02.2023 - 04.2023
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Communicated effectively with management regarding any issues that arose during shift or suggestions for improvement.
- Restocked condiments such as sugar packets, napkins, straws. upon request from customers or when supplies were low.
- Followed safety protocols for handling hot foods and liquids during preparation process.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness of work area throughout shift.
- Assembled and served meals according to specific guest requirements.
- Assisted customers with orders, answered questions about menu items, and made recommendations when requested.
- Maintained safe food handling practices to prevent germ spread.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Event Staff Member
ETC
Phoenix, AZ
01.2023 - 04.2023
- Inspected gaming equipment prior to operation to verify working order.
- Greeted guests upon arrival and provided them with event information.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Worked with teammates and openly invited coaching from management team.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Set up condiments such as ketchup, mustard and relish for use by customers.
- Processed payments on cash register and counted back bills and change to patrons.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stocked concession stands with supplies and food items.
- Operated cash registers to process payments from customers.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Promptly reported complaints to supervisor for quick, efficient resolution.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Adhered to health department regulations regarding food handling practices.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Cleaned concession area including counters, floors, equipment, and utensils.
Office Clerk
No Excuse For Abuse
Salt Lake City, UT
01.2006 - 09.2010
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Delivered messages and ran errands.
- Scheduled meetings, appointments, and travel arrangements for staff members.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Managed client communication, scanning documents and distribution of mail.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Supported office clerical functions using word processing and other software, email and office machines.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Education
Bachelor of Science - N Counseling With A Hint of Substance Abuse
Grand Canyon University
Phoenix, AZ06-2027
Skills
- Order Management
- Menu Knowledge
- Product Upselling
- Food Presentation
- Order Taking
- Meal Prep
- Inventory Management
- Payment Processing
- Cash Handling
- Stocking and Replenishment
- Resolving Complaints
- Customer Relations
- Quality Control
- Menu Memorization
- Basic Math
- Packaging and Labeling
- Superior Communication Skills
- Data Entry
- Cleaning
- Workstation Setup and Breakdown
- Guest Service
- Stocking and Replenishing
- Kitchen Safety Standards
- Customer Transactions
- Patient Relations
- Problem-Solving
- POS System Operation
- Data Management
- File Maintenance
- File Organization
- Records Management
- Maintaining Records
- Scheduling
- Verbal Communication
- Proofreading Documents
- Schedule Management
- Office Supply Management
- Records Administration
- Office Administration
- Telephone Reception
- Scheduling Appointments
- Business Administration
- Scanning and Copying
- Document Management
Accomplishments
- Certified Peer Support Specialist
Certification
- Certified Peer Support Speacilist
References
References available upon request.
Timeline
Bistro Clerk
AJ's Fine Foods
02.2023 - 04.2023
Event Staff Member
ETC
01.2023 - 04.2023
Office Clerk
No Excuse For Abuse
01.2006 - 09.2010
Bachelor of Science - N Counseling With A Hint of Substance Abuse
Grand Canyon University
- Certified Peer Support Speacilist
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