Trina Bynum
Los Angeles,California
Summary
Experienced manager with a proven track record of effectively leading teams and achieving organizational goals. Skilled in strategic planning, team leadership, and organizational management. Equipped with the ability to empower employees to independently handle daily functions and deliver exceptional customer service. Recognized as a diligent trainer and mentor, known for implementing results-driven approaches to drive success.
Overview
21
21
years of professional experience
Work History
Manager
FEELGOODFELLAS
Los Angeles
01.2019 - Current
- I am currently managing an Entertainment co. I tend to their day to day business with regard to booking shows, negotiating their contracts, advising them on career strategies and decision making and handling their publicity and promotions.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Voice Over Artist
Fiverr
North Hollywood, CA
01.2017 - Current
- I am a professional female voiceover actress, and TV actress, I also have vocal training as a singer and have sung background for the 'Honey Cone'
- I have professional recording studio that i will be working from
- For your voicemail recordings, commercials, video tutorials, animation, narration and more
- Performed voice-over work for commercials, increasing brand recognition for a wide range of products and services.
- Received positive feedback from clients, leading to increased job opportunities and referrals within the industry.
Assistan Manager
Red Lobster
Palmdale, CA
02.2008 - 10.2022
- Recruiting, Training, supervision of staff ensuring compliance with licensing, hygiene, health and safety legislation/guidelines overseeing stock levels handling customer inquiries and complaints assessing and improving profitability setting targets for team to achieve
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
New Hire Counselor
Manpower
Melville, NY
05.2007 - 01.2008
- Respond to telephone inquiries on New Hire process Arrange Orientation and appointments for drug testing Input New Hire data Follow up with clients assist payroll with processing of NH
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Audit Team Member/ Customer service Rep
Adecco
Melville, NY
03.2004 - 04.2007
- Contacting Branch Managers Troubleshooting issues on audit files 1st level checks for accuracy and completeness Daily inventory of audit folders Required to meet deadlines
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
cosmetology license - Cosmetology, Barber/Styling, and Nail Instructor
Long Island Beauty School-Hauppauge
01.2005
Skills
- Microsoft Excel
- Microsoft Word
- Management
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
Currentjob
Manager, FEELGOODFELLAS, 01/01/19, Present, Los Angeles, California, I am currently managing a music group, I tend to their day to day business with regard to booking shows, negotiating their contracts, advising them on career strategies and decision making and handling their publicity and promotions.
Timeline
Manager
FEELGOODFELLAS
01.2019 - Current
Voice Over Artist
Fiverr
01.2017 - Current
Assistan Manager
Red Lobster
02.2008 - 10.2022
New Hire Counselor
Manpower
05.2007 - 01.2008
Audit Team Member/ Customer service Rep
Adecco
03.2004 - 04.2007
cosmetology license - Cosmetology, Barber/Styling, and Nail Instructor
Long Island Beauty School-Hauppauge