Trina Cioffi
Rineyville,KY
Summary
Detail-oriented and highly organized administrative professional with a strong background in payroll administration, employee relations, and record-keeping, seeking to leverage expertise in compliance, onboarding, and data management. Adept at handling confidential records, coordinating new hire processes, and ensuring adherence to company policies and labor regulations. Proven ability to streamline administrative processes, manage payroll systems, and support HR operations in fast-paced environments. Excellent communication and problem-solving skills with a keen eye for accuracy and compliance. Excited to contribute to organizational commitment to efficiency and operational excellence.
Overview
10
10
years of professional experience
Work History
Teacher
Hardin County Schools
08.2023 - Current
- Maintained detailed records of student progress, attendance, and behavior, ensuring compliance with district policies (HR record-keeping & data management).
- Communicated regularly with parents, administrators, and staff, resolving concerns professionally and maintaining positive relationships (employee relations & conflict resolution).
- Implemented and enforced school policies while ensuring a positive learning environment (policy compliance & enforcement).
- Coordinated meetings, conferences, and events, ensuring smooth execution and adherence to schedules (HR event coordination & scheduling).
- Trained and mentored students in classroom procedures, fostering a structured and inclusive environment (onboarding & training).
- Analyzed student performance data to tailor learning plans, mirroring HR’s role in tracking employee performance and engagement.
Payroll/AR Specialist
Express Employment Professionals
04.2020 - 08.2022
- Managed employee payroll processing, verifying hours, addressing discrepancies, and ensuring timely payments.
- Maintained accurate employee records, invoices, and financial reports, ensuring compliance with labor regulations
- Facilitated onboarding process for new hires by administering new hire paperwork, verifying documentation for I-9, drug screenings, equipment, training and orientation and explaining payroll procedures and schedule.
- Communicated with employees regarding payroll concerns, benefits inquiries, and HR-related issues.
- Coordinated with management to audit payroll data, ensuring accuracy and policy compliance.
- Handled confidential financial and employee information with discretion and professionalism.
- Established and maintained positive relationships with clients by ensuring thorough communication and clearly explaining timekeeping and associate procedures.
- Handled Worker's Compensation Claims
- Generated financial documents to help management make decisions on client profitability.
- Generated and sent invoices and collected payments
Receptionist
Camino Del Sol Funeral Home
11.2018 - 03.2020
- Greeted incoming visitors and customers warmly and professionally and provided knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Processed death certificate and other required paperwork.
- Used desktop publishing to create and print tribute cards, guest books and prayer cards.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates and registering deaths.
- Contributed to team efficiency by assisting embalmers in preparing bodies for viewings or interments when necessary.
- Established positive relationships with local vendors, ensuring timely deliveries and quality products for funeral events.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
Corporate Travel Consultant
BCD Travel
01.2017 - 05.2018
- Utilized understanding of exchange or reissue ticketing entries to avoid debit memos arising from incorrect ticketing or incorrect application of fare rules and procedures.
- Managed complex international travel arrangements, ensuring smooth and seamless experiences for business travelers.
- Booked tickets for air and ground transportation as well as hotel.
- Applied fare rules equitably to effectively meet needs of diverse business clients.
- Maintained strict confidentiality of sensitive client information, ensuring trust and discretion in handling corporate travel arrangements.
- Saved clients on overall travel costs by finding most affordable ticket and lodging options.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently, fostering long-term client loyalty.
Management Intern
Walmart
07.2015 - 08.2015
- Maintained detailed records of project progress, ensuring accurate documentation was readily available for review by senior management.
- Enhanced team productivity by streamlining management processes and implementing effective communication strategies.
- Participated in strategic planning sessions, contributing valuable insights into industry trends and competitive analysis.
- Took initiative on various projects requiring minimal supervision which led towards a higher level of trust from the management.
- Job shadowed the Personnel (HR) Manager of the store among other areas
Education
Bachelor of Science - Business Administration
Haskell Indian Nations University
Lawrence, KS12-2015
Skills
- Microsoft Office
- Google Desktop
- Desktop Publishing
- Data Entry
- New Hire Paperwork
- Worker's Compensation
- Invoicing
- Scheduling
- Event Coordination
- Management
- Training
- Group Presentations
Accomplishments
- Successfully improved accounts receivable collections at Express Employment Professionals, achieving a 90% current status on the aging report by implementing proactive follow-ups and streamlining invoicing processes.
- Successfully implemented differentiated instruction strategies that led to a 15% improvement in student reading levels, helping struggling readers advance through basic decoding skills.
Timeline
Teacher
Hardin County Schools
08.2023 - Current
Payroll/AR Specialist
Express Employment Professionals
04.2020 - 08.2022
Receptionist
Camino Del Sol Funeral Home
11.2018 - 03.2020
Corporate Travel Consultant
BCD Travel
01.2017 - 05.2018
Management Intern
Walmart
07.2015 - 08.2015
Bachelor of Science - Business Administration
Haskell Indian Nations University
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