Trina Crandon
Marshalltown
Summary
Dynamic professional with a proven track record in small business operations at Most Wanted Coffee, enhancing customer satisfaction through exceptional service. Skilled in office management and workflow optimization, I excel in decision-making and maintaining confidentiality, ensuring efficient operations and strong client relationships. Committed to fostering growth and success in every endeavor.
Business professional skilled in strategic planning, financial oversight, and operational management. Proven ability to drive growth through effective leadership, team collaboration, and focus on achieving results. Expertise in stakeholder communication, problem-solving, and adapting to evolving business needs. Known for reliability and strong commitment to organizational success.
Overview
11
11
years of professional experience
Work History
Co-Owner
Most Wanted Coffee
12.2024 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Office Manager
Stalzer Photography
06.2020 - 12.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Home Childcare Provider
Self-employeed
07.2014 - 06.2020
- Built strong relationships with parents through effective communication about their child''s progress and needs.
- Maintained clean and organized living and play areas to promote child health and safety.
- Developed engaging activities to help children learn and grow.
- Established and followed stable routine for children to meet emotional and developmental needs.
Education
No Degree - Paralegal Studies
Des Moines Area Community College
Ankeny, IA12-2026
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Office management
- Organizational skills
- Data entry
- Office administration
- Policy implementation
- Workflow optimization
- Documentation expertise
Timeline
Co-Owner
Most Wanted Coffee
12.2024 - Current
Office Manager
Stalzer Photography
06.2020 - 12.2024
Home Childcare Provider
Self-employeed
07.2014 - 06.2020
No Degree - Paralegal Studies
Des Moines Area Community College
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