Trina Dublin
Suitland,USA
Summary
With a strong track record of optimizing patient flow and satisfaction, I am experienced in patient care coordination. Throughout my career, I have successfully managed patient schedules and facilitated effective communication between healthcare providers and patients. My keen ability to handle administrative duties and address patient inquiries with empathy and efficiency ensures smooth operations and patient satisfaction. Collaborating effectively with medical teams and adapting to dynamic healthcare environments are among my strengths. My excellent organizational skills and patient-focused approach are well-known within the industry.
Overview
25
25
years of professional experience
Work History
Student & Caregiver
Full-Time Student
01.2010 - 01.2021
- Balanced a full-time course load and a busy household
- Participated in community and school programs and made the Dean’s list and graduated with a Health Services Management degree
Medical Assistant
Dr. Pradeep - Cardiologist
01.2006 - 01.2010
- Handled front office tasks such as answering phone calls, schedule coordination, interacting with insurance companies, completing patient intake forms, and greeting patients as they enter the facility
- Updated and maintained all digital client records and transitioned hard copies to a digital format to be stored
- Obtained patient information – vital signs, weight, and changes in medical history prior to each appointment
- Clean and prepare examination rooms prior to patient appointments to ensure standards are met
- Assist in managing the medical inventory and placing orders for new materials as requested
School Secretary
Prince George’s County Public Schools
01.2008 - 01.2008
- Handled all incoming inquiries at the school both by phone and in-person
- Managed office tasks such as copies, filing, attendance, and any other requests from teachers and administration
Medical Assistant
Georgetown Medical Center – Internal Medicine
01.1996 - 01.2006
- Updated and maintained all digital client records and ensured they were digitally stored appropriately
- Record patient information such as vital signs, weight, and changes in medical history prior to each appointment
- Served in the front office taking care of tasks such as answering phone calls and greeting patients
- Assisted the nurse and office manager in maintaining the medical inventory and placing orders for materials
Education
Master of Science - Digital Health Leadership
University Maryland Global Campus
Largo, MD05-2024
Master of Science - Health Care Administration
University Maryland Global Campus
Largo, MD05-2022
Bachelor of Science - Health Services Management
University Maryland Global Campus
Largo,MD12-2019
Associate of Arts - General Studies
Prince Georges Community College
Largo, MD06-2017
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Patient documentation
- Healthcare operations
- Medical data collection
- Regulatory compliance
- Claims handling and coverage verification
Affiliations
- Women In Need or W.I.N
Timeline
Student & Caregiver
Full-Time Student
01.2010 - 01.2021
School Secretary
Prince George’s County Public Schools
01.2008 - 01.2008
Medical Assistant
Dr. Pradeep - Cardiologist
01.2006 - 01.2010
Medical Assistant
Georgetown Medical Center – Internal Medicine
01.1996 - 01.2006
Master of Science - Digital Health Leadership
University Maryland Global Campus
Master of Science - Health Care Administration
University Maryland Global Campus
Bachelor of Science - Health Services Management
University Maryland Global Campus
Associate of Arts - General Studies
Prince Georges Community College
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