Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trina Dunham

Delbarton

Summary

Driven to excel, I leveraged my public speaking and creative problem-solving skills at Startek and Ohio E'Check, enhancing staff development and operational standards. By mentoring and supervising, I boosted productivity and morale, fostering a culture of continuous improvement and collaboration. My approach resulted in significant advancements in employee performance and operational efficiency. Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 5 years of related experience and superior planning and time management abilities. Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.

Overview

15
15
years of professional experience

Work History

Trainer

Startek
04.2007 - 04.2013
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

District Manager

Ohio E'Check
07.1998 - 06.2003
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new change in Management.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Education

MBA - Accounting And Business Management

American InterContinental University
Schaumburg, IL
05.2025

Bachelor of Science - Criminal Justice/Forensics

American InterContinental University
Schaumburg, IL
06.2024

Skills

  • New Hire Training
  • Planning and coordination
  • Public Speaking
  • Creative Problem-Solving

Timeline

Trainer

Startek
04.2007 - 04.2013

District Manager

Ohio E'Check
07.1998 - 06.2003

MBA - Accounting And Business Management

American InterContinental University

Bachelor of Science - Criminal Justice/Forensics

American InterContinental University
Trina Dunham