Trina Garafola
General Office Clerk
bradford. ri,RI
Summary
Precise Background Investigator with complete understanding of principles, techniques and procedures of background investigations. Skillful collecting, compiling and analyzing facts and resolve problems. Excellent oral and written communication skills.
Overview
19
19
years of professional experience
Work History
Background Investigator
InterQuest Northwest
Belfair, WA
11.2021 - Current
- Documented information and submitted detailed reports.
- Traveled to near and far places required for collecting specific information.
- Reviewed and analyzed detailed records.
- Obtained background check data on characters, financial statuses and personal histories.
- Performed financial background checks.
- Conducted comprehensive interviews with subjects, employers, associates, references and other individuals.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Uploaded all evidence into case management system each day.
- Questioned persons to obtain evidence for cases of divorce, child custody or missing persons or to gather information about character or financial status of individuals of interest.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Pass Care /Respite Care Worker
FOGARTY CENTER
KINGSTON, RI, RI
02.2019 - Current
- Maintained safe and hazard-free environments.
- Planned engaging recreational, developmental and entertainment activities.
- Prepared nutritious meals, cleaned house, laundered clothing and completed shopping tasks.
- Assisted with daily living needs such as personal hygiene.
- Provided relief support to primary caregivers of individuals living with [Condition], [Condition] or [Condition].
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Reported changes in resident condition and health to resident care manager.
- Assisted residents with basic activities of daily living.
- Provided patient care by supplying and emptying bedpans, applying dressings and supervising exercise routines.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands and household chores.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Guided patients to restroom, assisted in pulling pants down and sitting on toilet, and cleaned him after, also washed his hands, to support bladder and bowel relief requirements.
- Scheduled daily and weekly care hours for client caseload.
GUIDANCE CLERK
Chariho Regional School District
Wood River Junction, RI
08.2004 - 10.2019
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled client correspondence and tracked records to foster office efficiency.
- Entered course data using Powerschool, following procedures to keep information private.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and ad hoc projects.
- Monitored usage of office supplies and contacted vendors to place new orders for replenishment.
- Edited reports and documents to keep all company materials free of grammar errors.
- Organized and readied scheduling reports compiled from Powerschool and Excel data for submission to Administration.
- Arranged meetings for Guidance Counselors and coordinated resources for use by all attendees.
Education
High School Diploma -
LEDYARD HIGH SCHOOL
Ledyard Center06.1991
Skills
- Mobile Surveillance
- Safety Violations
- Social Perceptiveness
- Data Entry Software
- Critical Thinking
- Reading Comprehension
- Active Learning
- Emergency Situations
- Information Verification
- Investigation Tactics
- Analyzing Details
- Background Investigations
- Effective Communication Skills
- Customer Inquiries
- Documentation Review
- Updating Documentation
- Information Systems
- Administering Social Media Accounts
- Microsoft Word
- Microsoft PowerPoint
- Customer Relationship Management
Timeline
Background Investigator
InterQuest Northwest
11.2021 - Current
Pass Care /Respite Care Worker
FOGARTY CENTER
02.2019 - Current
GUIDANCE CLERK
Chariho Regional School District
08.2004 - 10.2019
High School Diploma -
LEDYARD HIGH SCHOOL
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