Trina Gibson-Sanders
Rochester,NY
Summary
Senior HR Leader with over two decades of specialized experience in high-growth healthcare and tech sectors. Demonstrated expertise in regulatory compliance, onboarding efficiency, and team leadership. A strategic thinker who utilizes data-driven approaches to make impactful decisions and drive organizational success. Renowned for forging robust stakeholder relationships and displaying unparalleled attention to detail, while consistently advancing expertise in regulatory and labor law through ongoing professional growth.
Knowledgeable Senior Director with proven background in senior leadership roles, driving strategic initiatives and fostering organizational growth. Successfully led cross-functional teams to achieve key business objectives, enhancing operational efficiency and stakeholder satisfaction. Demonstrated expertise in project management and strategic planning.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes proven methodologies to drive business growth and enhance organizational performance. Track record of successfully leading diverse teams and managing complex projects.
Senior executive with proven track record in driving growth and operational excellence. Adept at strategic planning, project management, and leveraging data to inform decisions. Strong focus on fostering team collaboration and adapting to changing business needs. Highly skilled in leadership, communication, and delivering impactful results. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Director, HR Operations
Rochester Regional Health
08.2024 - Current
- Company Overview: A comprehensive healthcare system headquartered in Rochester, New York, offering a broad range of medical services and specialties
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Achieved departmental goals by developing and implementing strategic plans and initiatives.
- Increased employee satisfaction, providing regular coaching and feedback sessions.
- Streamlined operations for increased efficiency with process improvements and automation.
- Championed continuous improvement initiatives to drive operational excellence within the organization.
- Navigated complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Revamped operational plans to refocus staff and align processes with business objectives.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Senior Director, HR Onboarding and Compliance
ROCHESTER REGIONAL HEALTH
01.2022 - 08.2024
- Steer an effective and efficient HR onboarding and compliance process for a healthcare organization comprising 20,000 employees across five hospitals and multiple ancillary sites
- Utilize data-driven strategies to optimize the onboarding experience and maintain full regulatory compliance
- Manage a high-performance team, focus on delivering exceptional customer service, and establish key benchmarks and standards in alignment with organizational goals
- Achieved a 50% reduction in time-to-hire by implementing lean tools and methodologies
- Developed onboarding metrics with the HRIT team, facilitating oversight of up to 200 weekly transitions and identifying bottlenecks
- Implemented an onboarding and compliance ticketing system in collaboration with IT, streamlining communication and performance tracking
- Instituted service level agreements (SLAs) for the onboarding team to evaluate delivery efficacy and maintain accountability
- Engaged legal counsel to effectively resolve Human Rights complaints, ensuring compliance with federal and local regulations
- Managed external vendor relationships, ensuring SLAs were met and fostering a consistent standard of quality
- Formulated educational forums for in-house staff, reinforcing the importance of HR onboarding and compliance best practices
Director, HR Onboarding and Compliance
ROCHESTER REGIONAL HEALTH
01.2015 - 01.2022
- Company Overview: A comprehensive healthcare system headquartered in Rochester, New York, offering a broad range of medical services and specialties
- Directed human resources compliance and onboarding initiatives for a healthcare network that spanned five hospitals, seven long-term care facilities, and multiple practices
- Orchestrated a dual-reporting structure, managing two area managers and a team of 22
- Established a centralized process for nursing licensure to address compliance deficiencies and overhauled the onboarding process to increase efficiency and candidate satisfaction
- Liaised regularly with various regulatory authorities, including the Department of Health, the Joint Commission/DNV, and OSHA, while also partnering with operations to ensure holistic compliance
- Managed daily operations of the onboarding team, focusing on delivering a high-quality candidate experience while continually evaluating best practices
- Collaborated with internal stakeholders to align HR policies, procedures, and compliance activities across multiple healthcare facilities
- Achieved a 95% success rate in regulatory audits by implementing rigorous monitoring and risk assessment protocols
- Enhanced employee productivity by 25% through the refinement of standard operating procedures
- Revamped the onboarding process through strategic collaboration with the WorkReady team, successfully consolidating multiple candidate touchpoints into a single, efficient one-stop onboarding center
- Facilitated compliance training sessions for over 60 team members to reinforce standards and best practices
- Presented and reviewed HR compliance data during regulatory visits and investigations, ensuring optimal preparedness
- Collaborated with HRIT to enhance tracking and metrics, maximizing the utility of the HRIS system
- Crafted an adverse action process in compliance with NYS correction law, delivering specialized training to pertinent departments
- A comprehensive healthcare system headquartered in Rochester, New York, offering a broad range of medical services and specialties
Manager, HR Compliance
CARESTREAM HEALTH
01.2013 - 01.2015
- Company Overview: A global provider of medical imaging systems and healthcare IT solutions
- The company is committed to advancing diagnostic capabilities and enhancing patient care through innovative technologies and software
- Managed U.S
- Employment compliance activities for a global provider of medical and dental imaging systems with 10,000 employees
- Specialized in affirmative action planning, EEO-1 and Vets Reporting, OFCCP audits, and U.S
- Immigration administration
- Engaged in ongoing policy development, data analysis, and reporting to ensure full compliance with all labor laws and regulatory requirements
- Streamlined HR policy management across a global team, focusing on regulatory compliance and consistency
- Consulted internal counsel on EEO findings, spearheading investigative processes to reach conclusive outcomes
- Reduced visa sponsorship expenses by 35% by adhering strictly to regulatory stipulations for family sponsorships
- Achieved a 90% success rate in regulatory audits and site visits through meticulous preparation and compliance monitoring
- Provided senior leadership with policy guidance on AAP, diversity, and EEO regulations, shaping company-wide compliance strategies
- Interacted with OFCCP/DOL, effectively meeting compliance reporting requirements through data provision and report preparation
- Crafted a comprehensive presentation on federal and state WARN requirements, educating leadership on workforce reduction considerations
- Initiated a strategic response to new NLRB union regulations, effectively deterring union organization within the workforce
- Became the go-to authority for handling complex employee claims, as well as class-action litigation and OFCCP/DOL audits, demonstrating expertise in regulatory compliance
- A global provider of medical imaging systems and healthcare IT solutions
- The company is committed to advancing diagnostic capabilities and enhancing patient care through innovative technologies and software
Senior Manager, HR Operations
LEVEL 3 COMMUNICATIONS
01.2004 - 01.2013
- Company Overview: A telecommunications and internet service provider specializing in a range of data, voice, and network solutions
- The company is focused on delivering reliable, secure, and scalable services to meet the complex connectivity needs of enterprises and organizations
- Led global HR operations for a U.S.-based company with a large employee base of 15,000, spread across LATAM, ASIA, and AMEA
- Supervised a team focused on HR data entry, position management, and data quality
- Pioneered HR data management processes and served as an HRIS mentor
- Managed work authorization policies for international relocations and conducted SOX-compliant audits
- Guided ERP implementation teams with business specifications, resulting in successful functionality tests and comprehensive training
- Implemented best practices in recruitment and hiring through the development and delivery of managerial training
- Executed employee mobility programs such as relocations and expatriate assignments, aligning with global regulations
- Benchmarked U.S
- Entry strategies, guaranteeing conformity with immigration laws
- Achieved data quality and accuracy through collaborative efforts with internal stakeholders
- Established team SLAs and performance dashboards to expedite transaction requests and training opportunities
- A telecommunications and internet service provider specializing in a range of data, voice, and network solutions
- The company is focused on delivering reliable, secure, and scalable services to meet the complex connectivity needs of enterprises and organizations
Education
Master of Arts - Organizational Leadership
Medaille College
Bachelor of Science - Business Administration
Medaille College
Associates in Applied Science - Business Administration
Monroe Community College
Skills
- Regulatory Compliance
- HR Onboarding Optimization
- Data-Driven HR Strategies
- Team Leadership & Development
- SOX Compliance Auditing
- Global HR Operations
- Employee Mobility Programs
- Visa Sponsorship
- Work Authorization
- HRIS Implementation
Certification
Society of Human Resources Management, Certified Professional (SHRM-CP)
Affiliations
- Genessee Valley Chapter GVC Society of Human Resources Management (SHRM), Former President/Treasurer
- Exploration Charter School, HR Committee Member
- Westside YMCA, Board Member
Professional Development
- Inclusive and Ethical Leadership Certificate Program, University of South Florida
- African American Leadership Development Program (AALDP), United Way
Professional Highlights
- Improved Time-to-Hire by 50%, Directed process improvements for the WorkReady and Onboarding teams, reducing the average time-to-hire to 10.8 days.
- 95% Success Rate in Regulatory Audits, Implemented rigorous monitoring and risk assessment protocols, resulting in an industry-leading compliance rate.
- 35% Savings in Visa Sponsorship, Achieved 35% cost savings by streamlining immigration practices in compliance with federal regulations.
- Leadership in Legal Proceedings and Audits, Became the go-to person for complex employee claims and compliance audits, demonstrating expertise in legal matters.
Timeline
Senior Director, HR Operations
Rochester Regional Health
08.2024 - Current
Senior Director, HR Onboarding and Compliance
ROCHESTER REGIONAL HEALTH
01.2022 - 08.2024
Director, HR Onboarding and Compliance
ROCHESTER REGIONAL HEALTH
01.2015 - 01.2022
Manager, HR Compliance
CARESTREAM HEALTH
01.2013 - 01.2015
Senior Manager, HR Operations
LEVEL 3 COMMUNICATIONS
01.2004 - 01.2013
Bachelor of Science - Business Administration
Medaille College
Associates in Applied Science - Business Administration
Monroe Community College
Master of Arts - Organizational Leadership
Medaille College
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