Summary
Overview
Work History
Education
Skills
Timeline
Qualifications Summary
Generic

Trina Green

Summary

Highly organized educational professional equipped with background in facilitating classroom operations and student learning. Proven track record in aiding lesson execution, fostering collaborative environment, and adapting to changing educational needs. Brings strong communication skills and reliable, adaptable nature.


Experienced business professional with a strong administrative support background as an office manager and administrative assistant. Skilled in addressing employer challenges through innovative solutions and process enhancements to drive efficiency and elevate customer satisfaction. Seasoned administrative assistant with 16 years of experience, including 6 years supporting CEOs and top executives. Committed to streamlining executive workflows by managing calendars, preparing accurate documents, and efficiently handling daily office operations. Proficient in MS Office suite and other relevant applications, ensuring seamless task execution and organizational success.

Overview

25
25
years of professional experience

Work History

Teaching Assistant

Anne Arundel County Public School System
08.2016 - Current
  • Assisting teachers in implementing instructional programs and lesson plans, and providing support during learning activities. This may involve reinforcing concepts in individual or small group settings, implementing instructional plans, and using reinforcement techniques to keep students focused.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Observing students, gathering data on their performance and behavior, and providing this information to the supervising teacher.
  • Provided feedback on student's work, guiding improvements and encouraging continuous learning.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Participating in routine supervision of students in various settings, including classrooms, lunch areas, playgrounds, worksites, and community environments.
  • Assisting students with a range of needs, including physical, emotional, behavioral, and instructional needs. This can involve supporting self-care skills, implementing behavior strategies, and providing support for social and emotional development.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Observing students, gathering data on their performance and behavior, and providing this information to the supervising teacher.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Adhering to AACPS policies and procedures while assisting students and staff, both within the school and at off-site locations.
  • Participating in professional development activities, workshops, and in-service training related to specialized care needs.

Chief Administrative Officer

Affairs Remembered Events
05.2010 - 08.2015
  • Provide administrative and business support to the Principal Consultant of a boutique event planning and design firm and support other members of the events management team.
  • Maintained calendar and travel acquisition for Principal Consultant.
  • Planned and coordinated PR initiatives, business development events and staff retreats.
  • Handled accounts payable and receivables, prepared bank deposits, controlled inventory and maintained equipment and technology.
  • Maintained schedules for Senior Event Planners

Lead Administrative Coordinator

Inovalon - Formerly MedAssurant Inc.
12.2009 - 05.2010
  • Supported firm's Operations Managers, researching and executing the collection of legal medical documents for healthcare and insurance providers nationwide.
  • Managed communication and correspondences with care provider offices.
  • Managed 15 person staff and the coordination of clinical abstraction projects.
  • Bi-weekly payroll preparation and annual employee appraisal preparation.
  • Conducted monthly coaching and employee development enrichment sessions.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.

Executive Assistant

MENTOR MD-Formerly Family Advocacy Services
11.2007 - 09.2009
  • Promoted to a newly created position.
  • Administrative and business support to the Program Director and support other members of the executive management team and department staff.
  • Maintain Director's calendar plan and schedule meetings, teleconferences and travel.
  • Developed effective management plan for departmental record maintenance, resulting in 30% savings.
  • Negotiated favorable terms with vendors providing continued education/supplements, off-site training venues and other providers for service at special events, resulting in $5K-$12K annually.
  • Enhanced communication between in-house therapeutic staff and executive management team, fostering a sense of teamwork and collaboration.
  • Training support, for staff of 70 persons.
  • Oriented new employees to benefits and organization.
  • Responsible for annual compliance review, as deemed by The State of MD.
  • Principal consultant for annual corporate functions.

Administrative Assistant

MENTOR MD-Formerly Family Advocacy Services
11.2000 - 07.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Met with public, as the face of the organization, to answer queries.
  • Provided administrative support for staff of 60 persons.
  • A/R and A/P support.
  • Provided general H/R and payroll support to Office Manager.
  • Managed purchases of office supplies, resulting in a 10% overall savings.
  • Improved office efficiency by implementing new-coded filing system and introducing additional time-saving measures.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained schedule for conference rooms and shared meeting.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Education

Associate of Applied Science - Business Management

COMMUNITY COLLEGE OF BALTIMORE COUNTY
Catonsville, MD
01.2006

Some Coursework - Mortuary Science/Business Management

GANNON UNIVERSITY
Erie, PA
01.1997

General Diploma - College Preparatory

SOUTHWESTERN SENIOR HIGH SCHOOL
Baltimore, MD
01.1994

Skills

  • Positive attitude
  • Calm and patient demeanor
  • Relationship building
  • Effective team collaboration
  • Multicultural awareness
  • Computer skills / Clerical support
  • Assisting students with diverse learning requirements
  • Behavior management
  • Behavior redirection
  • Supervising student activities
  • Classroom management
  • Small group and individual assistance

Timeline

Teaching Assistant

Anne Arundel County Public School System
08.2016 - Current

Chief Administrative Officer

Affairs Remembered Events
05.2010 - 08.2015

Lead Administrative Coordinator

Inovalon - Formerly MedAssurant Inc.
12.2009 - 05.2010

Executive Assistant

MENTOR MD-Formerly Family Advocacy Services
11.2007 - 09.2009

Administrative Assistant

MENTOR MD-Formerly Family Advocacy Services
11.2000 - 07.2007

Some Coursework - Mortuary Science/Business Management

GANNON UNIVERSITY

General Diploma - College Preparatory

SOUTHWESTERN SENIOR HIGH SCHOOL

Associate of Applied Science - Business Management

COMMUNITY COLLEGE OF BALTIMORE COUNTY

Qualifications Summary

  • Ability to exercise considerable patience and the ability to work with physically, mentally, emotionally, and/or multiple disabilities students.
  • Ability to employ a variety of teaching styles to respond to the needs of diverse learners.
  • Demonstrated ability to effectively work and communicate with diverse populations.
  • Proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and PowerPoint).
  • Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager and administrative assistant.
  • Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and customer satisfaction.
  • Accomplished administrative assistant offering 16 years of administrative experience, with 6 years reporting to a CEO and other top executives.
  • Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.
  • Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook) and other applications.

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