Trina Guernsey
Los Angeles,USA
Summary
Results-driven Program Management Professional with over 1 year of experience in healthcare settings. Expertise in strategic planning, budget management, and stakeholder engagement, combined with hands-on experience in Detox and Residential environments. Proven track record in medication administration, treatment planning, and quality assurance, ensuring compliance with policies. Exceptional communication and project management skills, adept at optimizing processes and managing diverse client needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Program Director
05.2025 - Current
- Fluency in KIPU super admin user.
- Direct client care.
- Group facilitation
- Group documentation
- SAM/MAT/DR orders
- Intake process fron to back.
- Logistics for day to day program planning
- ERx training
- Lab requisite portals use and ordering
- Director communication with MD assuring quality care.
- Oversight of direct client care.
- Immediate direct client care.
- Proper cleaning, maintenance log for all medical equipment
- Filing, organizing, structure building.
- Hr file building jaco and dhcs standard
- Competency check ins with staff
- Conducting, and documentation of trainings of de-escalation, suicide prevention, proper handwashing, safety drills.
- Preparing TJC updates as needed, check lists, QA, assessments required in place.
- Ensuring all required policy & procedures are in place for proper and efficient director client care.
- Oversight and logistics of client activity off sight assuring safe, sober, supervised environment.
- Medication administration
- Centrally stored medication
- Ensures accurate medication count
- Daily QA of each clients chart front to back.
- Template creation
- Golden thread user
- Asam 4 training
- UR writing justification for treatment
- UR fighting for more time for clients who really need it
- Peer review
- Intake specialist
- Needs assessments surveyor
- Treatment plans
- Writing R3 pamphlet tailored to facility.
- DHCH compliance trained
- JACO Survey host
- Resource knowledge
- Dr appointment transport, scheduling and followups
- Hosting clinical meeting for UR, sitting in on dr visits ensuring quality care
- Showing clients come first, we are here to help them be ok, productive and alive again
- Ensuring each client has obtainable goal we can assist with during stay.
- Scheduling staff
- 24hr avalible
- Interviews
- Maintenance upkeep required of facility
Case manager
Freedom detox
05.2025 - Current
- Fluency in KIPU super admin user.
- Oversight of direct client care.
- Immediate direct client care.
- Proper cleaning, maintenance log for all medical equipment
- Filing, organizing, structure building.
- Preparing TJC updates as needed
- Ensuring all required policy & procedures are in place for proper and efficient director client care.
- Oversight of client activity off sight
- Medication administration
- Medication count
- Going over QA daily
- Needs assessments
- Treatment plans
- R3 pamphlet compliance
- Dr appointment transport, scheduling and followups
- Hosting clinical meeting for UR
- Ensuring each client has obtainable goal we can assist with during stay.
Resident Advisor
Journey of living
10.2024 - 04.2025
- Fluency in KIPU
- Oversight of direct client
- Cleaning
- Filing
- Organizing
- Preparing TJC updates as needed
- Oversight of client activity off sight
- Medication administration
- Medication count
- Going over QA daily
Resident Advisor
360 integrated recovery
07.2024 - 11.2024
- Round checks for each client
- Admitted to facility every thirty minutes.
- I also made them breakfast. Offer Them guidance when needed. took vitals every 4 hours period
- I Ran groups. And inform them Different coping skills and techniques.They could use as calming agents.
- I also took care of the house laundry and their personal laundry. Searches for rooms and their person.
- I'm also skilled with kipu.
Caregiver
Country Villa Terrace Assisted Living
04.2022 - 12.2022
- I took care of 3 different floor. 72 residents split between myself and two other coworkers.
- I brought every resident requiring assistance to the dining hall for each meal.
- Assisted with feeding residents unable to do for themselves.
- Activities and entertainment sessions on Fridays like game night, movie premiere, Bingo, dance party's.
- Self care, Diaperchanges, personal hygiene, wound care &
- Upkeep of appearance.
- Showering. Shower assist.
- Ambulation exercises provided to premitted residents requiring PT.
- Dementia resident/client specialist
- .memory exercises and other memory triggering tools used during interaction with resident.
- Boom lift experienced
- Chaperoning residents to their Dr appointments when asked of me.
CNA/PCA
Nurse Next Door Home Care Services
10.2009 - 06.2019
- In home health care.
- I managed a team of care givers signing them with their daily duties and location stations.
- I ADORE ELDERLY PEOPLE.
- I also had my own clients i cared for.
- I have an affinity for dementia and altimers clients.
- I'm also skilled with physical therapy exercise for ambulation post stroke victims.
- I kept their house prepared meals for them helped with medication. Took them to and from Dr appointments, kept note of all appointments updates of care and reported it to POA.
- Transported to and from the store.
- Out door activities when premitted.
- Help client preformed daily activities such as dressing, bathing, changing. Wound care. Diaper changing if nessessary.
- Making sure to include client in all hygiene necessities to the best of their abilities, including but not limited to hair style, choice of clothing, hand and face washing, Self care is VERY important for everyone.
- Memory based activities, mind stimulation games.
- As well as just a good conversation and company because that also is super important!
Education
High school diploma -
Coweta High School
Coweta, OK05.2012
High school diploma or GED - undefined
High school diploma - undefined
Coweta High School
Coweta, OK05.2012
Skills
- Patient transport
- Google Docs
- Computer Skills
- Leadership and professional development instruction
- Heavy lifting
- Microsoft Word
- Google Sheets
- HR legal compliance
- Experience with individuals with mental health conditions
- Working with people with developmental disabilities
- Direct Support
- Patient personal care assistance
- Social Work
- Working with people with autism
- Weekend in-home care
- Filing
- Typing
- Working with geriatric patients
- Mobile devices
- Program management
- Patient Care
- Maintaining patient confidentiality
- Data-driven decision making
- Experience with individuals with substance use disorders
- Data analytics
- Operations management
- HIPAA
- Home Care
- Food Preparation
- Manual handling
- Microsoft Excel
- Telehealth experience
- Personal Assistant Experience
- Communication skills
- Home health
- Clinical supervision
- Medication management
- Cognitive behavioral therapy
- Handling customer inquiries
- Direct patient care
- Accreditation standards (regulatory compliance area)
- Clean workspace maintenance
- Alzheimer's Care
- Regulatory compliance
- Harm reduction
- Teamwork
- Appointment scheduling
- Family support group facilitation
- Marketing
- Motivational interviewing
- Report writing
- Experience with individuals with cognitive disabilities
- Hospitality
- Greeting customers
- Computer literacy
- Procurement contract negotiation
- Substance abuse
- Quality audits
- Senior Care
- Residential cleaning
- Automation
- State healthcare regulations
- Budget forecasting
- English
- Trade compliance
- Infection Control Training
- Experience with individuals with dementia
- Mentoring
- Supervising Experience
- Process group therapy facilitation
- Collaborate with healthcare professionals
- Meal Preparation
- Patient monitoring
- Office Management
- Meal assistance
- Hoyer Lift
- Personal grooming assistance
- Monitoring residents
- Mental health counseling
- Nursing
- Electronic health records (EHR) management
- Experience with individuals with trauma-related disorders
- Experience with individuals with neurodevelopmental disorders
- Crisis intervention counseling
- Medication Administration
- Conflict management
- Outdoor work
- Organizational skills
- Team Management
- Clinical documentation improvement
- Cleaning Experience
- Budget management
- Fiscal management
- Relapse prevention group facilitation
- Receptionist experience within education industry
- Fundraising
- Employment law
- Crisis management
- Achieving HIPAA compliance
- Intellectual disabilities support
- OSHA (regulatory compliance area)
- Working with people experiencing homelessness
- Hospice Care
- Patient interaction
- Managing budgets in a finance role
- Customer service
- Management
- Leadership
- Cognitive behavioral group therapy facilitation
- Google Workspace
- Memory Care
- Clinical documentation
- Technical Proficiency
- Clinical case consultation
- Healthcare team management
- Hiring
- Working with people with disabilities
- Caregiving
- Laboratory Experience
- Evidence-based interventions in treatment planning
- Mediation
- Sales
- Vital Signs
- Administrative Experience
- IT experience within healthcare
- Providing care for clients
- Safety regulations
- Computer operation
- Customer service problem-solving
- Organizational budget management
- First aid
- Data reporting
- Group counseling
- Written communication
Accomplishments
- have successfully helped newer facilities with there TJC &DHCS inspection
- Supervised team of 8 staff members, in the development of program schedule.
- Achieved retrieving stolen document access by completing diligent investigation and communications with state licensing with accuracy and efficiency.
- created a job with in the job, implemented "activities director" delegating time consuming task of client entertainment to one person, now weekly, cost effectively outings/meetings, community fellowship is in place.
Certification
- State Tested Nursing Assistant
- First Aid Certification
- CNA
- CPR CertificationJuly 2024 to July 2026Cpr certified on adults and children
- RADTOctober 2024 to October 2025Registered alcohol/drug technicianResident advisor
- Home Care Aide Certification
- Counseling Certification
- RBT Certification
- Mandated Reporter Training (MRT)
- Certified Substance Abuse Counselor
- Driver's License
Timeline
Associate Program Director
05.2025 - Current
Case manager
Freedom detox
05.2025 - Current
Resident Advisor
Journey of living
10.2024 - 04.2025
Resident Advisor
360 integrated recovery
07.2024 - 11.2024
Caregiver
Country Villa Terrace Assisted Living
04.2022 - 12.2022
CNA/PCA
Nurse Next Door Home Care Services
10.2009 - 06.2019
High school diploma or GED - undefined
High school diploma - undefined
Coweta High School
High school diploma -
Coweta High School