Trina Hallmark

Results driven Mortgage Loan Processor with a proven track record of successfully processing high volumes of FHA, VA, and RHS loans in foreclosure. Expertise in Loss Mitigation, loan documentation, data management, and regulatory compliance. Consistently exceeded expectations in meeting deadlines and ensuring adherence to all requirements. Assisted in processing plan enrollments and changes for participants. Maintained accurate records of participant data and plan documentation. Supported compliance audits by organizing necessary documentation and reports. Collaborated with team members to address participant inquiries effectively.

Successfully opened new business and personal accounts, including checking, savings, money market, CD's IRA's, and safe deposit boxes, consistently exceeding monthly sales targets. Resolved customer account issues, providing exceptional customer service and maintaining high customer satisfaction ratings. Processed wire transfers and direct deposit setups, ensuring accuracy and timely completion. Successfully referred clients to the investment team and processed loan applications, contributing to the overall success of the branch. Proactively managed all sales-related financial transactions and provided support to tellers during peak hours, contributing to efficient branch operations.

Provided direct patient care in a nursing home settings under the supervision of nursing and medical staff. Assisted patients with activities of daily living, including bathing, dressing, and feeding. Monitored and documented vital signs( temperature, blood pressure, and respiration). Recorded food and fluid intake and output. Responded to patient call lights and addressed their needs. Maintained a clean and sanitary patient environment by changing bed linenes.

My responsibilities included managing customer service inquiries, processed applicant applications, handled dispatch operations, managed payroll, collected payments for accounts, supported sales activities, and performed general office administration.

Proficient in customer service, sales, order processing, and administrative tasks. Responsibilities included outbound calling, promotional materials distribution, order management, and accurate record keeping.

Resolved customer inquiries and complaints efficiently and effectively. Processed orders and provided accurate product information. Managed refunds and other financial transactions. Provided effective customer support to individuals who rely on TDD services, as well as those utilizing web chat.

Prepared and served a variety of menu items. Provided friendly and efficient service to customers. Accurately processed transactions and managed cash drawer. Assisted with inventory tracking and stock replenishment.

Managed all aspects of customer service, including taking orders, serving food and beverages, processing payments, and greeting/seating guests.