Trina Harris
Lees Summit,MO
Summary
Data Entry and Customer Service professional with years of experience in enhancing productivity and customer satisfaction. Demonstrates strong attention to detail, time management, and problem-solving skills, ensuring data accuracy and fostering positive client relationships.
Overview
24
24
years of professional experience
Work History
Personal Care Assistant
Self-employeed
01.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
DATA ENTRY CLERK
GEHA
12.2013 - 12.2024
- Input data with precision, ensuring accuracy and efficiency in daily operations.
- Streamlined data processes, enhancing productivity and reducing errors.
- Resolved data discrepancies, improving overall database reliability.
- Maintained comprehensive records and performed regular audits, ensuring compliance with organizational standards and fostering trust in data integrity.
CUSTOMER SERVICE REP
CVS Carmark /Contract
11.2012 - 11.2013
- Collaborated with team to meet tight deadlines, ensuring timely project completion.
- Cultivated positive customer interactions, reinforcing brand loyalty and ensuring repeat business through personalized service.
- Engaged with customers actively, creating a welcoming environment that encouraged open communication and feedback.
CUSTOMER SERVICE REP
Farmers Insurance/Contract
05.2010 - 05.2012
- Provided exceptional customer service, fostering positive client relationships and enhancing overall satisfaction.
- Resolved customer inquiries efficiently, leading to a noticeable reduction in response times and improved client retention.
- Worked closely with the claims department to streamline processes, ensuring timely claim resolutions and increased operational efficiency.
CUSTOMER SERVICE REP
Federal Express
06.2001 - 08.2004
- Provided exceptional customer support, resolving inquiries efficiently and enhancing customer satisfaction through effective communication.
- Assisted in training new staff, fostering a collaborative environment that improved team performance and service delivery.
- Delivered exceptional customer service by resolving inquiries promptly, leading to noticeable improvements in customer satisfaction ratings.
Education
ASSOCIATE IN APPLIED SCIENCE -
High Tech Insitute
Kansas City, MO05.2008
Skills
- Attention to Detail
- Time Management
- Problem Solving
- Customer Service
- Data Entry
- Adaptability
- Customer Retention
- Emotional support
Timeline
Personal Care Assistant
Self-employeed
01.2025 - Current
DATA ENTRY CLERK
GEHA
12.2013 - 12.2024
CUSTOMER SERVICE REP
CVS Carmark /Contract
11.2012 - 11.2013
CUSTOMER SERVICE REP
Farmers Insurance/Contract
05.2010 - 05.2012
CUSTOMER SERVICE REP
Federal Express
06.2001 - 08.2004
ASSOCIATE IN APPLIED SCIENCE -
High Tech Insitute
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