Trina Hatcher

• Led packing events, coordinating volunteers to efficiently assemble and organize gift-filled boxes.
• Trained new volunteers on operational procedures and best practices for packing and logistics.
• Collaborated with local organizations to increase community engagement and volunteer participation in events.
• Facilitated communication between volunteers and leadership, fostering a positive team environment focused on mission goals.
• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Mentored new volunteers, fostering a supportive and inclusive team environment.

• Developed personalized lesson plans to enhance language proficiency and comprehension skills.
• Implemented engaging instructional techniques to foster student interest in English literature and grammar.
• Assessed student progress through regular evaluations and adjusted teaching strategies accordingly.
• Created supplementary educational materials to support diverse learning styles and needs of students.
• Enhanced curriculum by integrating technology tools for interactive language learning experiences.
• Improved students' written and verbal English skills through personalized learning programs.
• Evaluated student performance, identified improvement areas and set tasks to aid goal achievement.
• Strengthened students'' understanding of grammar rules by providing targeted instruction during individual or group sessions.
• Fostered a positive learning environment by establishing clear expectations and offering consistent support to students.
• Collaborated with fellow tutors to share best practices and improve overall effectiveness of the tutoring program.
• Kept accurate records of each tutoring session, tracking attendance, progress notes, and areas for future focus.

Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.

• Assisted in maintaining organized filing systems for confidential documents and office records.
• Handled incoming calls, directing inquiries to appropriate staff members efficiently.
• Supported office supply management by tracking inventory levels and placing orders as needed.
• Provided administrative support to team members, enhancing workflow efficiency through task prioritization.
• Coordinated meeting logistics, including room bookings and equipment setup for presentations.
• Assisted in the preparation of important documents, improving efficiency in office communication and processes.
• Managed all incoming mail correspondence, distributing items appropriately while maintaining privacy standards.
• Collaborated with team members to maintain a clean, welcoming reception area for visitors and clients.
• Maintained confidentiality in handling sensitive information, adhering to company policies and procedures.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Volunteered to help with special projects of varying degrees of complexity.