Trina Holiness-Morris
Danville,VA
Summary
High performing student service specialist with years of experience providing comprehensive support to students. Recognized for showcasing significant leadership skills and for managing multiple task simultaneously. As well as, an immense passion for student's academic success. Aiming to leverage my skills to gainfully fill a position in student services.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Outreach Specialist
Danville Community College
Danville, VA
07.2023 - Current
- Advise and engage community college bound students and current college students with recruitment & retention efforts.
- Collect, maintain, and report student and program data.
- Meticulously manage the DCC Rocks student orientation registration process.
- Assist with the development, organization, and facilitation of successful student engagement and initiatives.
- Serve a a career guide for prospective and current students.
Enrollment Navigator
Danville Community College
Danville, VA
10.2021 - 07.2023
- Interpreted and responded to student inquires with the onboarding and enrollment process.
- Provided excellent and compressive customer service skills by greeting visitors and answering phone calls and emails promptly.
- Worked alongside academic advisors, ADA counselor, and other student services teams to provide responsive support for students.
- FANTIC (Financial Aid for Noncredit Training Leading to Industry Recognized Credentials) Application Review Committee.
- Maintained accurate records and documented student data within the Student Information Systems (SIS) and Navigate software.
- Generated monthly progress reports detailing successes achieved through collected data & program implementation.
- Successfully enrolled and re-enrolled students into classes.
Student Success Coach / Career Planner
AmeriCorps, Danville Community College
Danville, VA
08.2019 - 08.2021
- Connected with prospective and current students regarding enrollment, academic programs, and available courses and resources.
- Contacted students to discuss their academic progress when an instructor submitted an "In Danger of Failing Alerts" or a "Remote Delivery Concern.".
- Met with students regarding their career development process, and assisted them in establishing career goals, including resume building, interviewing skills, and job search strategies.
- Co-developed, coordinated, and implemented career development programming workshops.
- Served as a representative and liaison to community organizations, collaborating with, and connecting campus and community resources.
Certified Occupational Therapy Assistant
ABC Pediatric Rehabilitation
Charlotte, NC
02.2007 - 10.2016
- Provided early intervention services within home and day care environments which included assisting / instructions parents with implementation various individualized treatment techniques for his or her child.
- Taught patients how to properly use therapy equipment.
- Adapted treatment plans based on patient feedback regarding pain levels or difficulty performing activities.
Certified Occupational Therapy Assistant
Easter Seals UPC
Charlotte, NC
11.2006 - 06.2010
- Assisted individuals with special needs with achieving individualized goals and or outcomes in a childcare development center setting.
- Helped patients learn to perform basic tasks such as eating, grooming, and dressing.
- Monitored vital signs during therapy sessions, reported any changes promptly to supervising therapist.
Certified Occupational Therapy Assistant
Touchstone Therapies
Pineville, NC
03.2006 - 09.2007
- Provided occupational therapy treatment in a pediatric outpatient clinic,which included the implementation of sensory integration techniques,handwriting, therapeutic listening, and oral motor / feeding.
- Taught patients how to properly use therapy equipment.
Certified Occupational Therapy Assistant
Center For Pediatric Therapies
Danville, VA
08.2004 - 03.2006
- Provided occupational therapy services in a clinic & school -based environment that highly focused on handwriting skills, sensory integration, balametrics, pool therapy, and participation in IEP team meetings.
- Assisted patients with improving visual, motor and sensory management abilities.
EMD Teacher / Homebound Teacher
Richmond Public School System
Richmond, VA
08.2001 - 06.2004
- Developed individual educational plans designed to promote educational, physical and social development.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Monitored the educational progress of each student according to established timelines.
- Facilitated small group instruction tailored for individual student needs.
- Collaborated closely with related services providers such as speech therapists.
Education
Diploma - Graphic Imaging Technology
Danville Community College
Danville, VA05-2024
Career Studies Certificate - Graphic Communications
Danville Community College
Danville, VA12-2022
Certificate - Diversity, Equity, And Inclusion in The Workplace
University of South Florida MUMA
Tampa, FL05-2021
Certificate - Nonprofit Management
Duke University
Durham, NC11-2020
Associate of Applied Science - Occupational Therapy
J Sargeant Reynolds Community College
Richmond, VA05-2004
Bachelor of Science - Biology / Minor: Chemistry & Special Education
Winston-Salem State University
Winston-salem, NC05-2001
Skills
- Customer Service
- Microsoft, G Suite, Word
- Adobe Programs
- Career Planning
- Event Organization
- Community & Student Engagement
Certification
- Virginia Career Coach Certification May 2021
- The Alice Series February 2021
- Trauma Informed Individual 1 December 2020
- Carer Development AECC Designation October 2020
- National Career Readiness Certificate: Level 5 November 2019
Affiliations
- Danville, Virginia Literacy Council and Cohort
- The Wonder Community of Lifelong Learning Steering Committee
- Active member of Alpha Kappa Alpha Sorority Incorporated
Timeline
Outreach Specialist
Danville Community College
07.2023 - Current
Enrollment Navigator
Danville Community College
10.2021 - 07.2023
Student Success Coach / Career Planner
AmeriCorps, Danville Community College
08.2019 - 08.2021
Certified Occupational Therapy Assistant
ABC Pediatric Rehabilitation
02.2007 - 10.2016
Certified Occupational Therapy Assistant
Easter Seals UPC
11.2006 - 06.2010
Certified Occupational Therapy Assistant
Touchstone Therapies
03.2006 - 09.2007
Certified Occupational Therapy Assistant
Center For Pediatric Therapies
08.2004 - 03.2006
EMD Teacher / Homebound Teacher
Richmond Public School System
08.2001 - 06.2004
Diploma - Graphic Imaging Technology
Danville Community College
Career Studies Certificate - Graphic Communications
Danville Community College
Certificate - Diversity, Equity, And Inclusion in The Workplace
University of South Florida MUMA
Certificate - Nonprofit Management
Duke University
Associate of Applied Science - Occupational Therapy
J Sargeant Reynolds Community College
Bachelor of Science - Biology / Minor: Chemistry & Special Education
Winston-Salem State University
- Virginia Career Coach Certification May 2021
- The Alice Series February 2021
- Trauma Informed Individual 1 December 2020
- Carer Development AECC Designation October 2020
- National Career Readiness Certificate: Level 5 November 2019
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