Trina Interrante
Blandon,PA
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in relationship building and sales strategies. Proven track record of enhancing customer satisfaction and operational efficiency. Skilled in inventory control and problem-solving, consistently driving team performance and fostering a positive work environment. Committed to achieving aggressive targets and delivering exceptional service.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Walmart
10.2019 - 06.2025
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Manager
Walmart
02.2013 - 09.2019
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Walmart
02.2009 - 02.2013
- Conducted performance evaluations and provided constructive feedback to employees.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Department Manager
Walmart
03.2007 - 02.2009
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
Caseworker
Montgomery County Correctional Facility
07.1992 - 01.1998
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Assessed needs of each client and recommended appropriate services and resources.
- Created treatment or service plan meeting each client's individualized needs.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Education
Bachelor of Arts - Political Science
Belmont Abbey College
Belmont, NCSkills
- Relationship building and management
- Sales strategies
- Store operations
- Problem-solving
- Customer service and engagement
- Inventory control
Certification
Certified Food Safety Manager, exp. 2/9/29
Timeline
Assistant Store Manager
Walmart
10.2019 - 06.2025
Assistant Manager
Walmart
02.2013 - 09.2019
Assistant Manager
Walmart
02.2009 - 02.2013
Department Manager
Walmart
03.2007 - 02.2009
Caseworker
Montgomery County Correctional Facility
07.1992 - 01.1998
Bachelor of Arts - Political Science
Belmont Abbey College
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